Manager, WC Claims Legal Support (Paralegal)
About The Position
Based in the West Trenton, New Jersey corporate office, and reporting to the Administrator, Worker’s Compensation Legal , the successful candidate will be responsible for leading the management and delivery of support services from the department’s Legal Assistant, Paralegal and IME Coordinator teams. Leveraging technical expertise, the WC Legal Support Administrator (which is the formal NJM job title) will be tasked with strategically aligning the support units services to promote efficient representation of policyholder interests while collaborating with department leadership to meet the department’s evolving support needs. The official NJM job title is Administrator, WC Legal Support. Please note that this position may require occasional travel to the Parsippany, New Jersey office.
Requirements
- A minimum of 3-5 years of experience in a Supervisor or Managerial role, preferably in the legal sector, with knowledge of Workers’ Compensation or a Paralegal Certificate/Degree or comparable work experience
- Strong analytical and communication skills with a demonstrated ability to problem solve.
- Proven track record of successfully developing strong legal support teams.
- Demonstrated experience in implementation of process improvements with a focus on data driven analytics and decision making.
- Strong organizational skills with the ability to manage competing priorities.
Responsibilities
- Partner with WC Legal Management team to establish and improve processes and procedures in alignment with the strategic plan.
- Develop Key Performance indicators and department metrics which improve workflow and support workforce management.
- Develop and lead strategic initiatives to accommodate business growth.
- Demonstrate effective leadership through coaching and development of Legal Support and Litigation Support Supervisors.
- Ensure effective and efficient daily workflow of litigated claims through timely management and preparation of legal documents, scheduling of IMEs and completeness of discovery.
Benefits
- Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave.
- Employees may also be eligible for discretionary bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
