Manager, Water Quality

Washington Water Service•Lacey, WA

8d•Onsite

About The Position

SUMMARY: The Water Quality Manager reports to the Director of Water Quality and is responsible for actively managing and resolving water quality issues and providing oversight to water quality projects across the Washington systems; ensuring compliance with Federal and State drinking water regulatory requirements and public health protection. This position is responsible for managing the water quality staff, the scheduling, documentation and follow-up of source and distribution systems sampling, and working closely with Operations, Engineering, Washington State Office of Drinking Water Regional Offices and contract laboratories to ensure regulatory compliance. The position will be located in Lacey, WA. ESSENTIAL JOB FUNCTIONS: Responsible for drinking water public health, regulatory compliance Managing staff, including hiring, prioritizing and assigning work, conducting training, performance reviews, and overseeing the professional development of staff Develops and implement policies, procedures, and training programs for operations and water quality staff on a wide variety of water quality topics Oversees the creation, implementation, and maintenance of water quality compliance monitoring schedules in LIMS (Laboratory Information Management System) to ensure compliance for owned/managed water systems Oversees preparation of Consumer Confidence Reports, Monthly reporting, and any other internal and external reporting Oversees the assessment of water quality analytical results of raw and finished water for compliance Reviews water quality data of new supply sources for compliance and acquisition Participates in the evaluation and determination of appropriate treatment for removal of contaminants Leads the planning process for emerging contaminants and new and changing regulatory requirements Provides water quality input in the development of capital projects, strategic planning, and the General Rate Case process Coordinates planning, implementation and reporting for research of new technology and review of other research impacting the water industry Reviews and prepares correspondence and reports for submittal to State and Federal regulatory agencies on issues of compliance and permitting Develops and maintains professional relationships with DOH, EPA, contract laboratories, and industry groups such as AWWA Responds to inquiries and requests as needed and represents water quality issues in stakeholder meetings Provides guidance to operations staff on water quality problem solving and regulatory compliance Provides due diligence review of water system acquisitions, consolidations, and new managed systems Provides 24 hour a day, 7 days a week availability for water quality emergency response Performs works on-site in assigned office location

Requirements

Knowledge of LIMS
Have a working knowledge of water treatment and distribution practices in the Water field, working knowledge of Wastewater
Knowledge of supervisory principles, practices, and techniques
Knowledge of federal, state, and local water quality regulations and the Federal Safe Drinking Water Act (SDWA) regulations
Knowledge of drinking water standards and familiarity with the intent of regulations, water treatment processes and distribution practices in the water field
Understanding of the best available treatment technology
Knowledge of Industry Standards
Knowledge of and the ability to comply with Sarbanes Oxley (SOX) requirements
Knowledge and understanding of the General Rate Case (GRC) process
Knowledge of and ability to apply water and environmental regulations
Knowledge of water quality sampling, test methods, chain of custody documentation, and compliance standards
Knowledge of treatment technologies, common treatment interferences, causes of failures, and troubleshooting
Ability to respond to emergencies 24/7 and work with district management to assess conditions, make appropriate decisions or recommendations, and provide guidance based on information communicated by all involved parties
Knowledge of the investor-owned utility rate case process and ability to provide written justifications for projects when required
Ability to work effectively with customers, contractors, consultants, agencies, vendors, and personnel
Ability to communicate both verbally or in writing with all levels of employees and management
Ability to think clearly and react appropriately in emergency situations
Ability to work independently and use good judgment
Ability to maintain cooperative working relationships with those encountered in the course of conducting business
Demonstrated organizational and time management skills
Demonstrated leadership ability
Ability to develop long term strategic plans
Demonstrated ability to manage projects of various scope, schedule, complexity, and budget
Ability to develop, interpret, and manage functional operating budgets
Demonstrated commitment to outstanding customer service
Bachelor's degree in Biology, Microbiology, Chemistry, Environmental Health, or a related field, with an emphasis on water quality
Minimum of five years of progressively responsible experience within a drinking water-related field is required; at least two years at a lead or supervisory level preferred
Minimum intermediate level Microsoft Word, Excel, Outlook, and PowerPoint experience
Valid Driver's License
Excellent verbal and written communication
Excellent organizational skills
Excellent inter-personal skills
Excellent training and presentation skills
Excellent knowledge of Federal and State water quality regulations

Responsibilities

Responsible for drinking water public health, regulatory compliance
Managing staff, including hiring, prioritizing and assigning work, conducting training, performance reviews, and overseeing the professional development of staff
Develops and implement policies, procedures, and training programs for operations and water quality staff on a wide variety of water quality topics
Oversees the creation, implementation, and maintenance of water quality compliance monitoring schedules in LIMS (Laboratory Information Management System) to ensure compliance for owned/managed water systems
Oversees preparation of Consumer Confidence Reports, Monthly reporting, and any other internal and external reporting
Oversees the assessment of water quality analytical results of raw and finished water for compliance
Reviews water quality data of new supply sources for compliance and acquisition
Participates in the evaluation and determination of appropriate treatment for removal of contaminants
Leads the planning process for emerging contaminants and new and changing regulatory requirements
Provides water quality input in the development of capital projects, strategic planning, and the General Rate Case process
Coordinates planning, implementation and reporting for research of new technology and review of other research impacting the water industry
Reviews and prepares correspondence and reports for submittal to State and Federal regulatory agencies on issues of compliance and permitting
Develops and maintains professional relationships with DOH, EPA, contract laboratories, and industry groups such as AWWA
Responds to inquiries and requests as needed and represents water quality issues in stakeholder meetings
Provides guidance to operations staff on water quality problem solving and regulatory compliance
Provides due diligence review of water system acquisitions, consolidations, and new managed systems
Provides 24 hour a day, 7 days a week availability for water quality emergency response
Performs works on-site in assigned office location