Manager, Warehouse Operations

Pelican•Maple Grove, MN

20h

About The Position

Peli BioThermal offers the widest range of temperature-controlled packaging and service solutions to the global life sciences industry. The company’s products ensure that delicate biological materials arrive intact and effective, despite exterior environments. Peli BioThermal is dedicated to developing innovative products designed to fulfil the complex needs of the global life sciences industry. The company’s customers benefit from its extensive expertise in ensuring that temperature stability is maintained throughout the distribution chain. The company also offers a complete portfolio of services and software to support end-to-end temperature-controlled packaging asset management. At Peli BioThermal, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. Pelican is seeking a hands-on Warehouse Manager to lead shipping, receiving, inventory control, and material flow operations. In this role, you’ll drive performance, develop teams, and ensure customer commitments are met with accuracy, efficiency, and speed. You’ll oversee daily warehouse execution, optimize processes, and champion safety, quality, and continuous improvement across all shifts.

Requirements

Education: bachelor’s degree or equivalent experience necessary to be successful in this position.
Minimum of 5 years’ experience in warehouse, shipping & receiving management. within a manufacturing company.
Strong people skills as a team leader, coach, and a team player.
Knowledge of national and international shipments; Customs requirements.
Operating a warehouse across multiple shifts, running or managing daily cycle counts.
Must be able to identify and resolve problems in a timely, creative manner.
Strong interpersonal skills demonstrating integrity, professionalism, and leadership.
Ability to quickly learn technology and improve use of technology to improve productivity and quality.
Must be proficient in SAP, Microsoft Word, Excel, PowerPoint, and Outlook.
Knowledge of ISO guidelines, OSHA and other EH&S related standards.

Responsibilities

Lead, coach, and develop supervisors, team leads, and warehouse associates to consistently meet shipping, receiving, and inventory goals
Execute daily shipping schedules and capacity plans, assigning resources and resolving operational issues in real time
Own inventory accuracy through cycle counts, audits, root cause analysis, and corrective actions
Ensure products ship accurately, on time, and to the correct destination
Manage carrier performance, transportation costs, and claims related to damaged shipments
Supply production with required materials to maintain assembly line continuity
Establish labor performance standards and track KPIs to drive daily improvement
Investigate and resolve employee and operational issues using data-driven decisions
Improve processes, systems, and procedures to increase productivity and reduce cost
Support SAP system usage improvements and operational system enhancements
Promote a strong safety culture and ensure compliance with ISO, QMS, OSHA, and company standards
Perform additional duties as assigned

Benefits

Competitive paid time off plans/Holiday pay/extra vacation purchase opportunities
401k plan – with immediate match
Great Benefits – several options including Pet insurance for our animal lovers.
Health Savings Account Contribution
Wellness Discount Program
Global Mental Wellness Program
Quarterly Employee Celebration Days
Peer to Peer Recognition Program
Service Recognition Program
Amazing employee discount program on Pelican Products, Pelican branded apparel and gear
Employee referral program – get paid to work with your trusted network.
Established reputable brand offering premium products – you’ll be proud to represent Pelican!