Manager, Warehouse Management Systems (WMS)

White Cap Management • Atlanta, GA

12d • Hybrid

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. Job Summary A Warehouse Management System (WMS) Manager is responsible for overseeing the WMS in operations and maintaining the WMS for the Enterprise Distribution Centers. The WMS Manager will ensure that the system is properly configured, maintained, and optimized to meet the needs of the business.

Requirements

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• 3+ years in configuring and implementing third party, cloud-based WMS applications in a distribution center environment - REQUIRED.
• Techno/Functional WMS experience - REQUIRED.
• Knowledge of warehouse operations and process improvement techniques - REQUIRED.
• Ability to adapt to a fluid environment.
• Familiarity with incident management platforms like Jira Service Desk.
• Strong communication skills with ability to interact with associates at all levels of the organization.
• Strong Analytical and problem-solving skills.
• Ability to manage multiple priorities and requests at the same time.

Responsibilities

• Collaborates with WMS vendor (Softeon) to develop expertise on the capabilities of the platform and leveraging this understanding to identify potential system enhancements.
• Collaborates with internal IT team to ensure health and stability of interfaces between WMS and Oracle EBS.
• Monitors health and stability of system, ensuring the system is functioning as designed and resolving any issues that arise.
• Manages technical support process, including the triage, processing, and successful resolution of inbound user support tickets.
• Manages procurement and setup of Radio-Frequency hardware / scan guns.
• Completes other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees