Manager, Visual Merchandising

Macy's • Pearland, TX

1d

About The Position

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional visual displays. They will refresh styles and outfits presentations frequently to engage repeat and new customers. Collaborating with Style Merchandise Managers, they establish a symbiotic partnership focusing on workload planning, new receipt placement, and visual styling to create a cohesive customer experience. The Manager, Visual Merchandising inspires customers by strategically placing visual elements, recruits’ colleagues with creative and style talent expertise, analyzes business reports for strategic decision-making, ensures promotional accuracy, and coordinates merchandise moves with other store leaders. Additionally, the Visual Manager will implement policies and procedures, and guide store management on merchandising standards and techniques.

Requirements

• Visual Merchandising Expertise: Possess a deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques
• Leadership and Collaboration: Foster a symbiotic partnership with Style Merchandise Managers, optimizing workload planning and visual styling
• Training and Development: Ability to re-establish training standards and enhance institutional skill levels. Capable of guiding and coaching colleagues to uphold high visual standards and inspire a cohesive team focused on achieving visual excellence
• Strategic Thinking: Analytical skills to evaluate business reports, make strategic decisions, and capitalize on strengths while addressing deficiencies
• Customer Focus: Enhance the customer experience by strategically placing visual elements to inspire and engage both repeat and new customers
• Passion for Retail: Exhibits a genuine passion for the retail industry, staying updated on industry trends and seeking continuous improvement in the in-store experience
• Adaptability: Able to adapt quickly to changing fashion trends and market preferences, adjusting visual strategies accordingly
• Recruitment: Effectively recruit generalists with relevant experience, creative talent, and a focus on visual execution and style inspiration as well as support the store's visual workload
• Coordination and Communication: Coordinate with other Store Leaders for selling floor fixtures and merchandise moves. Communicate effectively to guide store management and support teams on merchandising standards, policies, and procedures
• Accuracy and Attention to Detail: Ensure accuracy in promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Shortage Awareness: Establish and maintain a high level of shortage awareness and effectiveness, implementing loss prevention policies and procedures
• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply
• Effective written and verbal communication skills
• Ability to draft reports and other communications
• Present to management and internal and external business partners
• Interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
• Compute rate, ratio, and percent; draw and interpret bar graphs
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
• Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment

Responsibilities

• Re-establish training standards, experiences, and tools to enhance institutional skill levels
• Increase the frequency of style/outfit refreshes to excite repeat and attract new customers. Test the frequency and detail of VMDs.
• Foster a symbiotic partnership between the Style Merchandise Manager and Visual Manager, coordinating workload planning, new receipt placement, visual styling, and setting sales to optimize the customer experience
• Evaluate and enhance the customer's shopping experience by strategically placing visuals in relevant areas. Create captivating in-store displays that boost sales and increases store profitability
• Pays meticulous attention to detail in arranging displays and ensuring merchandise is presented in an enticing and organized manner
• Analyze reports to review business results, taking appropriate action to capitalize on strengths and address deficiencies. Partner with the Executive team to ensure a high level of execution
• Ensure the accuracy of promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups
• Coordinate selling floor fixture and merchandise moves with other Store Leaders
• Establish a high level of shortage awareness and effectiveness, ensuring the implementation of all policies and procedures
• Guide store management and support teams on merchandising standards, proper fixture utilization, and techniques
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Benefits

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level