Manager, Vehicle Operations Logistics - Manheim Fredericksburg

Cox Automotive • Fredericksburg, VA

399d • $84,800 - $127,300

About The Position

The Manager of Vehicle Operations Logistics at Manheim Fredericksburg is responsible for overseeing the vehicle check-in and inspection processes, ensuring efficient operations and high-quality data delivery. This role involves managing staff, coordinating training, and collaborating with various departments to meet operational goals and customer requirements.

Requirements

• BA/BS degree in related field and 7+ years of related experience with at least 1 year experience in a management or lead role; or an equivalent combination of education and experience.
• 1 to 3 years of previous Auction and/or vehicle registration experience preferred.
• Valid driver's license and safe driving record.
• Good computer and software knowledge, (AS400 is essential).
• Ability to drive vehicles with standard and automatic transmission.
• Ability to prepare and present reports to senior management.
• General mechanical knowledge preferred.
• Effective problem solving and customer service skills.

Nice To Haves

• Previous experience in auction operations or vehicle logistics.
• Familiarity with vehicle inspection processes and standards.

Responsibilities

• Direct activities of vehicle check-in function to ensure vehicles are recorded in AS400 properly and in a timely manner.
• Manage and direct the documentation of vehicle condition writing and condition report and/or computer data entry.
• Maintain and develop vehicle entry check-in function staff and inspection function staff by recruiting, selecting, orienting, and training employees and by providing educational opportunities.
• Plan and coordinate all skill-based training of inspector and check-in workforce including the Inspector Certification Program (ICP) in coordination with the national trainer.
• Ensure employees are given the opportunity to advance their ICP levels as per the ICP Guidelines.
• Actively engage all departments within the operating location and MI field management to effectively ensure compliance with SLA Requirements and completion of high-quality condition reports efficiently as possible.
• Plan, monitor and evaluate job performance, and conduct performance appraisals.
• Monitor vehicle volume and trends and adjust schedule accordingly.
• Review and monitor policy loss from condition reports.
• Responsible for setting work schedules to match vehicle arrival flow trends.
• Work with vehicle entry check-in & inspections employees to provide quality service and products to customers in efforts to meet Manheim key performance targets.
• Requisition equipment, materials and supplies for the Vehicle Entry Dept. and oversee maintenance and protection of department equipment.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Train for and obtain Inspector Manager Certification Program (IMCP) certification.
• Ensure employee compliance with auction and government work rules.
• Provide motivation while coaching and counseling employees.
• Counsel and discipline employees as necessary.
• Analyze, compile, and conduct regularly scheduled performance reviews for onsite employees with input and assistance from the Operational Excellence support managers.
• Complete physical audits as prescribed by Manheim Inspections QA Program.
• Review arbitration results to identify training and or counseling needs.
• Review vehicle condition reports and vehicles with customer/client representatives to provide for specific needs.
• Forward client specific requests that vary from InSight ECR standards to Manheim Operational Excellence for review.

Benefits

• Flexible vacation policy allowing employees to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree