Manager, Veeva Vault Business Analysis - Job ID: 1787

Ascendis Pharma•Palo Alto, CA

70d•$145 - $155

About The Position

Ascendis Pharma is a fast-growing biopharmaceutical company with locations in Denmark, Germany, and the United States. We are applying our TransCon technology to build a leading, fully-integrated biopharmaceutical company with an independent pipeline of long-acting prodrug therapies that address unmet patient needs. We are growing fast and to support this growth, we need to move even faster. We need a self-starter who can see vacuums and opportunities and jump in to move things forward. Our team needs to scale to support ever-growing demands, so we need team members who can think pragmatically to move forward now, but who can also think long-term to ensure what we do today can grow to support us tomorrow. We also need to have fun. Our team is engaged on both a professional and personal level. We are a tightly knit team and want to keep that feeling even as we get bigger. Job Overview: As a Veeva Vault Application Specialist, you will be responsible for the operation, maintenance, and optimization of Veeva PromoMats and MedComms platforms to support both Medical and Commercial business teams. You will engage with key stakeholders to ensure the seamless integration and governance of these platforms, focusing on content review, approvals, and workflows while optimizing the user experience. You will play a pivotal role in enhancing Digital Asset Management (DAM) capabilities, ensuring compliance, efficiency, and scalability of the solutions deployed.

Requirements

Bachelors degree in IT or related field is required.
6 years of total experience in digital marketing services with extensive expertise in content approval management and digital asset management (DAM).
2-3 years of direct experience working with Veeva PromoMats and MedComms, managing workflow definitions, implementation, and process optimizations.
Proven experience in Digital Asset Management (DAM) processes, particularly in source file meta-tagging, content reuse, and internal/external content promotion.
Strong ability to engage with leadership and operational stakeholders, ensuring proper prioritization of requests and governance of platform changes.
Hands-on experience in Veeva CRM integration for CLM content, ensuring seamless functionality and performance across business applications.
Experience in leading platform administration for Salesforce and Veeva Vault, focusing on compliance and workflow efficiency.
Familiarity with database design, middleware concepts, and security protocols.
Strong knowledge of SDLC methodology, ensuring delivery of scalable and secure solutions.
Ability to research and implement new product features, collaborating with business stakeholders for continuous platform improvement.

Responsibilities

Operate, maintain, and optimize Veeva PromoMats and MedComms platforms in alignment with the Veeva product roadmap, GIT operating model, and business needs for both Medical and Commercial functions.
Collaborate with business stakeholders to define functional requirements for content review and approval processes, with a focus on medical, legal, and regulatory review, ensuring simplicity, efficiency, and compliance.
Share in the governance of platforms, ensuring that all changes are properly vetted and approved by local, regional, and global stakeholders across Medical and Commercial teams.
Continuously engage with project coordinators, facilitating content review and approval processes, addressing production issues, and identifying areas for improvement to discuss with Global Product Owners and stakeholders.
Define and optimize workflows for content review and approval, ensuring efficient deployment and ongoing maintenance across global, regional, and local markets, including Europe and the US.
Build new Digital Asset Management (DAM) capabilities, allowing for global asset approval, localization, cross-market asset sharing, source file management, and promotion of materials to both internal and external teams.
Lead difficult conversations with stakeholders around prioritization and solutioning, leveraging data points, best practices, and effective communication to guide decisions and build confidence.
Monitor content throughput, identify bottlenecks, and propose solutions to enhance performance and the overall user experience.
Manage Veeva CRM integrations for CLM content, ensuring functionality and seamless integration across platforms.
Lead the administration of Salesforce and Veeva Vault, managing configurations, updates, and optimization of workflows related to PromoMats and MedComms.
Design and manage technical infrastructures, including database design, middleware solutions, user interfaces, and security protocols to support business applications.
Engage in Vault Configuration, applying technical design and integration patterns to meet business requirements and scalability needs.
Research and implement new product features, working closely with business stakeholders on prototypes, pilots, and product enhancements.
Ensure compliance with SDLC methodology and governance processes, collaborating with internal and external teams to deliver secure, high-performance solutions.
Collaborate with stakeholders to document Business Process Mapping, Business Requirements, Functional Requirements, Test Cases, User Guides, and Admin Guides, ensuring clarity and alignment.