Manager, VBC Enablement

COPE Health Solutions • Los Angeles, CA

55d • $125,000 - $155,000 • Hybrid

About The Position

The Manager, Value Based Care (VBC) Enablement, will work closely with firm leadership to manage and support VBC enablement (consulting and product) engagements and business development opportunities. The Manager must be able to effectively manage major engagements, business development projects and team members while maintaining excellent client rapport and developing value-add content to support client engagements. The successful candidate must have in-depth knowledge of VBC and population health management, as well as the healthcare market landscape at the federal, state and local level.

Requirements

• At least 5 years of health care experience
• Health care consulting experience strongly preferred
• Master’s degree (MBA, MPH, MHA or similar degree) strongly preferred
• A strong understanding of the health care industry and its current trajectory
• Prior experience in value-based payment, population health and managing accounts for an analytics product strongly preferred
• Familiarity with Medicaid Managed Care and Medicare Advantage
• Strong customer drive and dedication to quality and success
• Excellent oral and written communication skills with an ability to share and synthesize knowledge
• Strong problem-solving, analytical and quantitative skills
• Ability to provide timely and effective feedback to project staff and team members
• Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
• Flexibility to work evenings and weekends as necessary

Responsibilities

• Manage and lead all aspects of VBC enablement consulting and product engagements, from scope definition to delivery, assuming responsibility for contract deliverables, resourcing and budget management
• Responsible for oversight of multiple workstreams and/or all account workstreams, depending on scale.
• Responsible for ensuring project management and workstreams fulfill contractual and client expectations
• Build relationships with key executives and staff to ensure the success of the engagement(s), including maintenance of engagement through communication and project management/coordination to meet clients’ needs and exceed expectations
• Lead teams in execution of one or more organizational initiatives to improve or develop targeted processes, systems or resources as part of ongoing internal infrastructure building and continuous quality improvement in response to strategic objectives, client and internal team member feedback
• Directly address and resolve operational risks with client peers; elevate strategic/political risks to account leadership. Drive after-action report outs and project close-out process
• Manage day-to-day work of staff as assigned and project teams; assign, prioritize and troubleshoot issues that impact team morale and performance. Motivate and engage internal team members at all levels; able to identify and grow talent within the firm
• Ensure team retention through active identification of team talents and interests, future growth paths for each team member, and active succession planning
• Develop, update and disseminate knowledge documents (e.g., toolkits & templates) related to areas of expertise
• Maintain deep understanding of our firm's service lines/offerings and differentiating factors with regards to main competitors. Build tools for service line or technical area of expertise. Share expertise through trainings/discussions with our team, and content creation
• Make informed recommendations for service or product enhancements based on market intelligence, client feedback and experience
• Engage in the development of marketing materials (case studies, articles, white papers) and participate in industry or client panels, webinars or forums to demonstrate and feature our expertise and credibility in a given knowledge area or service line
• Represent the company, and client(s) as appropriate, at various professional networking, public relations and business development events
• Achieve assigned performance targets, e.g., sales & profitability, for Manager level, through a combination of new and expanded business
• Ensure compliance with all local, state and federal regulations and ethical standards, as well as COPE Health Solutions employee expectations
• Other duties as assigned

Benefits

• We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities and a paid parental leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 51-100 employees