Manager, UX Research

Alteryx•Irvine, CA

About The Position

We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. We are hiring a Manager, UX Research to build and scale a high-impact research team. You will play a key role in evolving how research drives product decisions across the organization, with the opportunity to put your stamp on how UXR engages with product and design. You will lead a mixed-methods research team that connects human insight with behavioral data, in partnership with Telemetry, VOC, and Experience Measurement to create a unified view of the customer. You are accountable for the rigor, quality, and impact of both qualitative and quantitative research, ensuring insights drive action, not just output.. This role reports to the Sr. Director, Customer Signals.

Requirements

7+ years of UX research experience, including direct people management in a product organization
Demonstrated ownership of team performance and talent development
Experience shaping how research programs work within a product organization
Demonstrated impact on product decisions or measurable outcomes
Strong ability to synthesize qualitative and quantitative research and behavioral data
Trusted partner to product and design leadership in complex environments
Comfortable operating in ambiguity and building structure where it does not yet exist

Nice To Haves

Experience in data, analytics, or AI platform products
Experience with product adoption, onboarding, or PLG environments
Experience working closely with telemetry or product analytics teams
Hands-on experience applying AI in research workflows, including emerging methods such as AI-moderated studies or synthetic users

Responsibilities

Team Development & Growth
Build a team culture where impact over output is the standard; success is measured by what changes because of research
Develop researchers who form and communicate strong points of view, not just report findings
Stay close to your team’s work, performance, and growth; give direct, constructive feedback
Create a culture of transparency, accountability, and continuous improvement
Research Leadership & Operations
Refine and scale how research works across teams, including intake, prioritization, and delivery
Guide research from early discovery through validation and post-launch assessment
Strengthen how research connects to product decisions
Ensure research outputs are decision-ready, with clear implications, confidence, and next steps
Enable PMs and designers to run research with clear tools, frameworks, and guardrails
Connect research with telemetry and customer feedback to create a unified view of the customer
Stakeholder Leadership
Own the UXR relationship with product and design leadership
Set clear expectations for how and when to engage research
Represent UXR in planning with a clear point of view on where research reduces risk and accelerates decisions
Challenge assumptions and reframe requests around decision value, using clear, constructive communication in moments that require leadership and influence
Ensure clear ownership and escalation paths when research is bypassed, misused, or creates risk
Methods and Innovation
Apply AI-assisted research methods where they improve speed, scale, or synthesis quality (ex. automated tagging, clustering, large-scale qualitative analysis)
Maintain high standards of rigor as methods evolve
Research informs decisions that lead to measurable improvements in product adoption, retention, or customer experience
Product teams consistently engage UXR early in the development process
Time-to-insight decreases without sacrificing quality or depth
Insights are connected across research, telemetry, and customer feedback

Benefits

Medical, dental, and vision coverage
401(k) with company match
Paid parental leave, caregiver leave, and flexible time off
Mental health support and wellness reimbursement
Career development and education assistance
A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
An annual $200 home office reimbursement

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