Manager, USAGSO Membership

Girl Scouts of the USA

88d • $63,000 - $68,000

About The Position

USA Girl Scouts Overseas is seeking a full-time membership manager to support and grow our Girl Scout Communities in South and Central America and the Caribbean including the US Virgin Islands. Membership Managers excel at building lasting relationships in communities with youth, caregivers, volunteers, and community partners to grow the Girl Scout movement through increasing membership. This individual will lead recruitment and retention events and programs, in-person and virtually, across their geographic portfolio. They will also meet regularly with Girl Scout volunteers to lead training, help them plan their Girl Scout year and support the Girl Scout leadership experience in their community. The right candidate is an outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting, and network with US embassies, military, international schools, educators, faith-based institutions, and other community organizations. USA Girl Scouts Overseas is on a mission to build girls of courage, confidence, and character who make the world a better place. Join us!

Requirements

• Experience in sales, membership, recruitment of volunteers, or account management preferred.
• Ability to work with youth, volunteers, and community contacts from diverse backgrounds.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to effectively manage multiple priorities, meet deadlines, and produce results.
• Ability to work independently with minimal supervision and be detail-oriented.
• Strong verbal and written communication skills in English and Spanish.
• Conflict Management skills.
• Commitment to GSUSA Diversity, Equity, Inclusion, Belonging, and Racial Justice (DEIB/RJ) initiatives.

Nice To Haves

• Girl Scout experience is desirable.

Responsibilities

• Reach membership goals for girl and adult membership in your community portfolio.
• Design and implement a comprehensive plan for girl and adult membership growth in geographic portfolio by using market data and trends.
• Prepare a variety of status reports, including activity, follow-up, and adherence to goals.
• Remain in contact with community organizations, agencies, military and embassy leaders, educators, and faith-based institutions.
• Recruit, select, train and mentor Overseas Committee Management Team (OCMT).
• Ensure each Overseas Committee (OC) has an Overseas Committee Chair (OCC), Registrar, and Treasurer.
• Assure OCMT members are trained and prepared for their positions.
• Partner with OCMT to determine annual goals and programming plans.
• Meet regularly with the OCC and OCMT to provide support and assistance.
• Provide resources, materials and supplies to support recruitment and retention efforts.
• Problem-solve with OCMT members, volunteers, and families.
• Assure succession planning for the continuity of program in a highly mobile population.
• Work cross-functionally to ensure USAGSO’s goals are met.
• Lead USAGSO wide programs in their geographic portfolio.
• Partner with the Customer Care team to provide excellent and timely customer support.
• Assist with the USAGSO Product Program by providing support, training and assistance to OCMTs.

Benefits

• 20+ days of paid time off, 2 floating holidays, and 9 workplace holidays per year.
• Paid holiday year-end office closure between Christmas and New Year's.
• Medical and Behavioral Health Coverage with wellness, hospitalization, and fertility assistance.
• Dental and vision coverage.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• Company-paid life insurance.
• Flexible work arrangements.
• 12 weeks of paid parental leave.
• 401(K) with company match.
• Sick leave.
• Short- and Long-Term Disability for salary continuation.
• Health and Wellness Classes and Activities throughout the year.
• Access to Employee Engagement Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree