Manager, US CRM Quotation Center

Innomotics•Norwood, OH

1d•Hybrid

About The Position

We are looking for a Manager, US CRM Quotation Center to join our team at Innomotics. Innomotics is an industry-leading supplier of motors and large drive systems with a trusted legacy of more than 150 years of engineering expertise. Their products power all the world’s most essential industries and they are bringing the #EnergyTransition to life with a portfolio that enables customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. The company is a team of more than 15,000 dedicated experts, doers, and innovators, operating as a global player with the spirit and speed of a mid-sized champion. The Manager of the US Customer Relationship Management (CRM) Quotation Center for HV Motors and MV Drives Products leads a high-performing team responsible for managing customer quotation requests, delivering commercial and technical expertise, and partnering with Sales and Business Development to drive profitable growth within the HV Products business. This role ensures the delivery of best-in-class proposals, enhances cross-functional collaboration, and champions continuous improvement initiatives to elevate customer experience and operational excellence.

Requirements

Bachelor’s degree in Engineering, Business, or a related field
8+ years’ technical and engineering experience
5+ years of experience leading technical or engineering teams in an industrial or manufacturing setting strongly preferred; comparable experience leading large, complex initiatives while actively mentoring and advocating for team members will also be considered
Strong analytical, communication, and problem-solving skills
Demonstrated ability to collaborate across functions and influence stakeholders without direct authority

Nice To Haves

advanced degree preferred
5+ years of experience leading technical or engineering teams in an industrial or manufacturing setting strongly preferred

Responsibilities

Lead, mentor, and develop teams of Application Engineers responsible for processing customer quote requests, including pricing, delivery, and technical support.
Establish productivity standards, define team and individual performance goals, monitor progress, and prepare regular performance and productivity reports.
Recommend and implement organizational structures and supervisory relationships that optimize team efficiency and effectiveness.
Partner closely with Supply Chain Management (SCM), Sales, Business Development, Finance, Order Management, Engineering, and other internal stakeholders to deliver accurate, competitive, and customer-focused proposals.
Ensure timely, high-quality responses to customer inquiries to support business growth, customer satisfaction, and market competitiveness.
Develop detailed forecast data for Finance and Operations Management to support accurate Sales & Operations Planning (S&OP).
Provide insights and analysis that strengthen operational alignment and inform strategic business decisions.
Lead Limits of Authority (LoA) process improvement initiatives for the HV US Motor factory, driving efficiency, consistency, and compliance.
Troubleshoot and resolve complex technical or operational issues to minimize business disruption and maintain service quality.