Manager Underwriting Quality and Tools

Blue Cross Blue Shield of Kansas • Topeka, KS

258d • $112,800 - $134,000 • Remote

About The Position

Blue Cross and Blue Shield of Kansas is looking to add to our Underwriting leadership team and has a new opportunity for a Manager Underwriting Quality & Tools. This position leads a specialized team responsible for ensuring the integrity, efficiency, and innovation of underwriting systems and processes. This role is pivotal in developing and maintaining underwriting quality assurance frameworks, streamlining systems, and fostering cross-functional collaboration to support the organization's strategic goals. This position is eligible to work remotely (8 or less days a month onsite) or hybrid (9 or more days a month onsite) in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment.

Requirements

• Bachelor's degree in business, finance, IT, or a related field (required).
• Minimum of six years of experience in underwriting, quality assurance, or a related field.
• Proven experience managing underwriting systems and quality control programs.
• Ability to work in an office environment with extended periods of sitting and using computer equipment.
• Occasional travel may be required.
• Strong leadership and communication skills with a focus on cross-functional collaboration.
• Advanced knowledge of underwriting systems, methodologies, and quality assurance frameworks.
• Analytical mindset with experience in data interpretation and reporting.
• Proficiency in process improvement methodologies (e.g., Lean, Six Sigma).
• Familiarity with health insurance regulations, underwriting practices, and system architecture.
• Ability to manage multiple priorities and drive complex projects to completion.

Nice To Haves

• Prior management experience preferred.

Responsibilities

• Manage a team of analysts and specialists, ensuring workload distribution and alignment with corporate objectives.
• Oversee the development, maintenance, and enhancement of underwriting systems, ensuring functionality, compliance, and efficiency.
• Establish and monitor quality control standards for underwriting processes to ensure data accuracy, adherence to guidelines, and compliance with regulatory standards.
• Act as the primary liaison between underwriting, IT, and other departments to address system needs, resolve issues, and implement solutions.
• Lead initiatives to identify, develop, and implement process improvements and automation opportunities within underwriting systems.
• Ensure all underwriting systems and processes comply with applicable regulations and corporate policies.
• Provide coaching, mentorship, and training to team members to build capabilities and foster professional growth.

Benefits

• Incentive pay program (EPIP)
• Health/Vision/Dental insurance
• 6 weeks paid parental leave for new mothers and fathers
• Fertility/Adoption assistance
• 2 weeks paid caregiver leave
• 5% 401(k) plan matching
• Tuition reimbursement
• Health & fitness benefits, discounts and resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree