Manager, Transportation - Simi Valley, California
About The Position
At GXO Logistics, we believe that providing superior support and solutions for our customers drives our success, and we want to put you behind the wheel. As the Manager, Transportation, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
Requirements
- 4 years of transportation experience
- In-depth knowledge of the supply chain/logistics industry
- Availability to travel occasionally
Nice To Haves
- Bachelor’s degree
- Project management skills and experience
- Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
- Excellent verbal and written communication skills
- Experience as a collaborative, innovative and strategic thinker
- Solid customer relationship management skills
Responsibilities
- Maintain responsibility for the overall P&L to meet established budgets and forecasts
- Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers
- Oversee the management of tractor maintenance, compliance and service delivery
- Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
- Ensure driver recruiting and retention meets established fleet size goals
- Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
- Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
- Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
- Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Direct capital expenditure and asset deployment activities
Benefits
- paid time off
- medical/dental/vision insurance
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
