Manager Training (Transmission & Substations)

PEPCO•Washington, DC

About The Position

The Training Manager in partnership with Sr. Management, client organizations and other Training Managers has direct overall responsibility for managing the process and resources required to analyze, design, develop, deliver and evaluate technical training including but not limited to Electric, Gas & Customer Operations. They ensure the delivery of initial new hire, continuous, and emergent business needs training to customers in a timely and economical manner. Manages and directs resources to effectively deal with emergent issues and system emergencies. Collaborates with Line Management, Human Resources, and Industrial Relations to enable an appropriately staffed, technically competent work force. Represents Technical Training on Training Advisory, Curriculum Review, Joint Union Management, and Executive Safety Committees. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

Requirements

Bachelor's Degree and 7-10 years of related experience, including 3-5 years of managerial or supervisory experience; or in lieu of Bachelor's Degree, 9-12 years of relevant experience is required.
Demonstrated knowledge and understanding of regulatory requirements.
Proven leadership ability in a high-performance culture.
Proven high-level management skills in coaching and facilitating business competency.
Proven performance management skills. Demonstrated ability to build consensus, establish trust, communicate effectively and foster culture change.
Demonstrated ability to develop and implement process enhancements and efficiencies including technology and performance. Demonstrated business acumen, customer awareness and ability to create value.

Nice To Haves

Masters Degree in Education or Instructional System/Instructional Design
3-5 years of supervisory experience.
Knowledge and experience of the systematic approach to training (ADDIE approach)
Utility and construction experience

Responsibilities

Partners and consults with Senior Management to identify performance gaps, analyze training needs and develop training programs in alignment with key business initiatives, while maintaining high business results. Manage interrelationships with customer organizations, IR, HR, Bargaining Unit, and Staffing.
Develop and utilize a value-based model for identification and development of alternative delivery models to achieve return on investments and performance improvement results that will advance EED performance.
Provide leadership, direction, performance appraisals, coaching, counseling, and discipline, if appropriate, in the management and professional development of the Instructional Training staff. Sponsor the identification of self-development opportunities for personal growth and learning.
Prepare, approve, and manage departmental strategy, goals and budgets within assigned areas of responsibility. Utilize key financial & performance indicators to measure business performance.
Sponsor and provide for collaborative working relationships with counterparts in Exelon to leverage synergies and avoid duplication of effort.
Manage and approve the purchase of learning resources, including programs, vendor services, Equipment and facilities

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $111,200.00/Yr. – $152,900.00/Yr.
Annual Bonus for eligible positions: 20%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more