Manager Trainee
About The Position
Aaron's is an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. They provide team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits, emphasizing that it is a career with purpose. As a Manager Trainee, the role involves playing a key part in both customer accounts and sales operations, learning all aspects of the business from the ground up. Responsibilities include assisting with lease agreement renewals, supporting the sales process, and ensuring excellent customer service. This position is designed to prepare individuals for future leadership opportunities within the company, offering hands-on experience and valuable skills for a rewarding career. Aaron's offers sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada, aiming to positively influence people's lives.
Requirements
- Strong communication and interpersonal skills
- Solid organizational and time management abilities
- A customer-first mindset with strong service orientation
- Ability to work effectively in a fast-paced team environment
- Basic computer proficiency
- Valid state Driver’s License and compliance with DOT requirements (U.S.)
- Ability to lift up to 50 lbs. without help and up to 300 lbs. with a dolly (training provided)
- Neatly groomed and professional appearance
- Flexible schedule with availability between 8 am to 9 pm
Nice To Haves
- High school diploma or equivalent preferred
Responsibilities
- Assist customers with lease agreement renewals and payments
- Resell the benefits of timely renewals and maintain positive relationships with customers
- Support the sales team in daily operations and the customer experience
- Help process deliveries and returns as directed by management
- Clean and certify merchandise in the Quality Assurance Center
- Maintain accurate customer information in the store system
- Safely operate company vehicles to deliver or retrieve merchandise
- Load, secure, and protect product during transport
- Complete vehicle maintenance and route documentation
- Perform responsibilities of Customer Accounts Manager and Sales roles as directed
Benefits
- Outstanding career training
- Competitive performance incentives
- Excellent advancement opportunities
- Paid time off, including vacation days, sick days, and holidays
- Medical, dental, and vision insurance
- 401(k) plan with company match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
