Manager Trainee

J.B. Hunt Transport Services, Inc.•Lowell, AR

17h•Onsite

About The Position

Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely movement of freight, load assignment, and providing best-in-class customer service. This position will be trained to ensure compliance with DOT regulations. They are responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. Key Responsibilities include learning to build and maintain positive professional relationships with drivers and safe, reliable outside carriers, filling in for absent personnel, utilizing personnel management including training and orientation of drivers, maximizing efficiency of fleet operations and profitability, managing inventory, assets, customer pools, and driver assignments, performing administrative duties such as payroll, budget management, driver counseling, accident reviews, and creating reports. The role also involves learning to manage the yard, coordinating with maintenance, resolving service issues, and maintaining the Company's safety culture, including daily driver safety messages, monthly briefings, quarterly training, annual reviews, and enforcing company policies to ensure DOT compliance and company safety requirements. Finally, the trainee will learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments.

Requirements

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field OR High School Diploma/GED with 1 year of experience in management, transportation/logistics, business administration, account management, or related field, and/or equivalent military experience
Willing to travel to account, customer, and company event locations when applicable
Ability to work across multiple shifts including nights and/or weekends if needed
Willingness to regionally relocate dependent on account assignment

Nice To Haves

Experience managing a team
Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
Ability to accurately analyze situations and reach productive decisions based on informed judgment
Ability to adapt to changing environments
Ability to establish and maintain healthy working relationships with clients, vendors, and peers
Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
Ability to recognize, anticipate, and resolve organizational, operational, or process problems

Responsibilities

Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability.
Learn to utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third party (customer) systems.
Become proficient in maximizing efficiency of fleet operations and profitability and making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining and presenting customer specific reporting and financial analysis through face-to-face interactions at customer location.
Gain knowledge on how to manage inventory, assets, customer pools and/or assignment of drivers to balance equipment in market.
Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing and/or creating operational or financial reports.
Learn to manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety related mechanical issues are fixed for account equipment (as required).
Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay related issues, etc., as they occur throughout the day and, where necessary, when on call.
Learn to maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road