Manager Trainee

Tower Loan • Houston, TX

23h • Onsite

About The Position

The Manager Development Program at Tower Loan is a full-time program designed to equip Manager Trainees with the necessary knowledge, skills, and experience to excel in consumer finance and advance into leadership roles. Over 10-12 months, trainees will gain practical experience in customer service, sales, financial management, and branch operations. The program offers competitive pay and performance-based incentives, aiming to develop future leaders within the company. Tower Loan emphasizes a promote-from-within culture and continuous growth opportunities, allowing employees to shape their career paths and make a significant impact on customers' lives by providing responsible access to credit and personalized financial solutions. Tower Loan has been a trusted name in consumer finance for over 80 years, providing personal loans, home equity loans, and retail financing across almost 260 office locations in six states. The company is dedicated to serving its communities and fostering employee growth and development.

Requirements

• High School Diploma or GED
• Willingness to relocate upon promotion into management
• Must have a valid driver’s license and reliable vehicle

Nice To Haves

• Sales, Collections, or Customer Service experience

Responsibilities

• Become proficient in customer service, sales, marketing, finance, and operations.
• Develop long-term customer relationships by listening to customer needs and recommending the best service.
• Offer optional products to serve new and existing customers best.
• Contact customers regarding payment reminders and arrangements.
• Assist Manager in exceeding established office goals.
• Learn and provide support in management responsibility duties such as delegating employee workload and analyzing loan documents.
• Develop and demonstrate developing skills in all management aspects, including recruitment, staff development, performance management, and leadership.
• Perform all other duties as assigned.

Benefits

• Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
• Up to 3% 401(k) Match
• Paid Time Off (16 days per year after one full year, cash back for unused time)
• Paid Holidays
• Annual Raises and Performance Bonuses
• Monthly Incentive and Employee Referral Bonuses
• Participation in Charitable Campaigns

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees