Manager Trainee - Premium Customers
About The Position
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you'll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. What You'll Do: After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You'll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability.
Requirements
- Recent graduate with bachelor's or associate degree; two years' supervisory experience preferred.
- Ability to demonstrate strong leadership capabilities, work well in a team environment with a positive attitude, and make independent decisions
- Strong written and oral communication skills (bilingual a plus)
- Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail
- Valid driver's license and legally authorized to work in the United States
- Flexibility to work days, evening, weekends and holidays
- Willingness to work outdoors in weather conditions with moderate noise level
- This position requires regular, on-site presence and cannot be performed remotely
- Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.
Nice To Haves
- One year experience providing high quality customer service in rental car or hospitality!
Responsibilities
- managing the customer experience for our VIP customers, from check-out to check-in
- ensuring the highest level of customer satisfaction while maximizing efficiency and profitability
Benefits
- Competitive compensation plus annual bonus eligibility
- Company vehicle provided with gas, insurance, and maintenance
- Paid time off
- 401K retirement plan with company-matched contributions
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
- Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
- Employee discounts, including discounted prices on purchase of Avis / Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Rental and Leasing Services
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
