Manager, Trade Operations

AssetMark•Charlotte, NC

21h•$90,000 - $120,000•Hybrid

About The Position

The Trade Operations Manager is responsible for timely and accurate Trading for a growing $160B+ wealth platform delivering asset management excellence. This role is accountable for executing the trading strategy, strengthening operational controls, and reducing risk while coaching, developing, and empowering a team of Portfolio Traders. The Manager will drive process improvements, support cross-functional initiatives, and enhance advisor and client outcomes through strong leadership, collaboration, and performance management. This role will be based in Charlotte and will follow a hybrid schedule that includes both in-office and remote work. We can only consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.

Requirements

8+ years of experience in financial services, securities, or wealth management, including direct experience in trade operations, portfolio trading, or managed account platforms
Demonstrated experience leading, coaching, or supervising operational, trading, or analytical teams
Strong knowledge of trading workflows, portfolio rebalancing, and operational risk and control practices within advisory or asset management environments
Proven ability to lead cross-functional initiatives and drive process improvements across operations, technology, and business teams
Experience managing operational performance through metrics, KPIs, and risk monitoring frameworks
Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable business improvements
Effective written and verbal communication skills, including experience documenting procedures, business requirements, or operational controls
Bachelor’s degree or equivalent combination of education and relevant industry experience

Nice To Haves

Experience working within outsourced managed account platforms, wealth technology providers, or firms supporting independent financial advisors
Experience using data visualization and reporting tools such as Tableau, Power BI, or similar business intelligence platforms
Advanced proficiency in Excel
Familiarity with model-based trading, UMA/SMAs, or large-scale portfolio rebalancing environments
Additional industry licensing or professional certifications such as Series 7, Series 24, Lean Six Sigma, IOC, or similar operational focused credentials are preferred

Responsibilities

Oversee team to trade client accounts timely, accurately, and with the highest quality.
Drive scale , improve cycle time, reduce operational risk, deliver consistent trading results, and improve the advisor and client experience
Owner and operator of trading processes, systems, and controls
Own operational performance by managing key risk and execution metrics and ensuring procedures and documentation are clear, current, and executable
Lead, coach, and develop a team of Portfolio Traders , fostering accountability, engagement, and accelerated professional growth
Set clear expectations, provide regular feedback, and ensure consistent follow-through on commitments and outcomes
Inspire a high-performance, client-centric mindset by reinforcing ownership, purpose, and continuous improvement
Actively integrate firm values into team culture through leadership behaviors, recognition, coaching conversations, and accountability practices
Facilitate daily operational stand-ups to identify high-risk items, assess volume and capacity constraints, prioritize work, and escalate issues as needed
Proactively review procedures, workflows, and controls to identify pain points, inefficiencies, and opportunities aligned with evolving business needs
Write clear business and functional requirements that preserve trading intent, risk considerations, and client impact while enabling effective technical solutions
Review and interpret test plans, test results, and defect summaries to assess operational readiness and summarize actionable recommendations
Support change management efforts by ensuring teams are prepared to adopt new workflows, systems, and controls
Anticipate downstream operational impacts of new products, volume changes, and strategic initiatives and proactively adjust processes and controls