Manager, TOFC Operations (Alaska Railroad)

State Of Alaska • Anchorage, AK

3d • Onsite

About The Position

Purpose of Position: Manages the daily operation of Anchorage's TOFC Department terminal functions to ensure TOFC activities are completed in a safe, effective and timely manner. Collaborates with Transportation, Marketing, Customer Service and external customers to ensure the TOFC operations are conducted seamlessly and efficiently.

Requirements

• Five years of railroad equipment repair and maintenance or TOFC operations is required.
• Five years of experience as a railroad supervisor may substitute for Mechanical department experience.
• Experience with project scheduling.
• Knowledge of safe work practices and methods required.
• Knowledge of mechanical terminology, processes, and functions is used when evaluating equipment failure and in devising maintenance program improvements, component failures, and engineering design.
• Must have knowledge of principles, policies and procedures in the areas of safety, human resources, budgeting and purchasing.
• Must have a positive attitude towards safety and be able to project that image to co-workers and subordinates.
• Must be a team player and work cooperatively with all other supervisors and ARRC employees at all times.
• Must be able to communicate both orally and in writing.
• Also, must be able to lead and motivate people, even under adverse conditions.
• Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software, preferably Word, Excel, and Production Management software is required.
• Good records management skills are needed to document control procedures; establish and implement inspection procedures; and provide preventative and corrective action procedures.
• Must have a valid driver's license.
• Incumbent must have the ability to analyze, evaluate and monitor assigned projects.
• Incumbent uses a working knowledge of AAR, APTA, FTA, OSHA and FRA regulations to ensure corporation's compliance.
• Incumbent monitors employees' practices, repair methods, and makes assessments of training needs.
• Incumbent is jointly responsible for management of inspection reports/records and preventative maintenance completion.
• Compliance with regulations determines the corporation's ability to pass inspections and avoid costly fines.
• Must have the ability to establish initial repair and replacement cost estimates, obtain technical data, interpret and report the operational capabilities of equipment, evaluate appropriateness of modifications to equipment, identify and resolve any new or unusual equipment issues and recommend solutions based on economic feasibility and technical effectiveness.
• Monitoring the repair of railcar fleet requires the integration, evaluation, and analysis of information from a variety of data base applications and in compliance with American Association of Railroad (AAR) and Federal Railroad Agency (FRA) regulations and guidelines.
• Information processing requires the usage of custom spreadsheets, database applications, and unique data transmission/manipulation methods.
• Must have the ability to analyze and interpret AAR and FRA regulations and their impacts on the operation of the Alaska Railroad fleet.
• Incumbent directly and indirectly supervises up to 12 employees assigned to the Anchorage TOFC Department.
• This oversight may include both represented and non-represented employees..
• In addition, incumbent may direct contractor's efforts in the performance of services required by ARRC in areas of equipment repair.
• Incumbent monitors and provides necessary documentation relevant to employee performance as it applies to attendance and performance, in both safety and production areas.
• Incumbent works with union over grievances at the first level.
• Position requires supervision to be available during off duty hours for consultation/direction regarding work related issues.
• Position performs these duties without immediate area support supervision.
• High School diploma or GED
• (5) Five years of railroad equipment repair/maintenance or TOFC operations, five years of experience as a railroad supervisor may substitute for Mechanical department experience.
• Minimum of (2) two years of leadership experience.
• Skill in operating a personal computer and a working knowledge of word processing and spreadsheet software (preferably Word and Excel software).
• Must have the ability to effectively communicate both orally and in writing, in addition to good records management skills.
• Must possess a valid driver's license.

Nice To Haves

• Experience with budget development and monitoring.
• Knowledge of ARRC write-up procedures, working knowledge of 49 CFR parts 200 to 299 regulations.
• Possession of a Commercial Driver's License (Class A).

Responsibilities

• Supervises represented TOFC Mechanical Department employees to achieve department goals.
• Develops operational goals and objectives for TOFC operations.
• Establishes terminal level safety goals for employees.
• Conducts safety audits and operational monitoring.
• Enforces rules, investigates incidents/injuries, and oversees corrective action/discipline as necessary.
• Works with other department heads throughout the railroad including but not limited to, Maintenance of Way, Transportation, Facilities, Customer Service, Marketing and Public Relations to ensure cross-functional goals are met and that Mechanical and TOFC operate as a cohesive and unified group.
• Ensures efficiency of the work processes and allocated man-hours.
• Coordinates preventative maintenance and repairs to minimize downtime of equipment.
• Ensures that all repairs are of sound quality to lessen the likelihood of injury to employees.
• Recommends manpower, tools, and material required for all work to be performed.
• Manages lading operations, and coordinates load requirements and equipment availability with the Transportation Department and external customers.
• Maintains quality customer relationships and provides customers with guidance on moves and load securement instructions.
• Monitors customer load inspections to ensure the customer is taken care of and inspections are being performed in a uniform mater.
• Works with the marketing department on equipment/material moves and inspections to provide the department's personnel and material costs/expenses.
• Works with management staff to ensure proper Standard Operating Procedures (SOPs), Job Aids, Bulletins, JSAs, and other instructions are written, monitored, kept current, and complied with as necessary based on environmental and operating conditions.
• Compiles and maintains all records and reports required by the ARRC, AAR and FRA relevant to repair and maintenance of equipment.
• Executes and maintains supervision oversight on assigned projects, including contractual services coordination as required.
• Oversees compliance with corporate attendance and personnel policies.
• Educates, mentors, trains, retrains, and issues discipline to staff as necessary.
• Supervises craft personnel in accordance with ARRC Human Resources policies and collective bargaining agreements.
• Supervises represented personnel in accordance with ARRC safety rules, policies, and applicable agreements.
• Conducts scheduled safety meetings.

Benefits

• ARRC Pension Plan - Participation is mandatory. You are automatically enrolled in the Plan when you meet the eligibility requirement of your bargaining unit. Employees contribute 9% of their Earnings on a pre-tax basis. The Railroad is exempt from participation in Social Security; however, Medicare Tax is withheld. Participants vest with 5 years of eligible Vesting Service which entitles one to receive a pension benefit at retirement age.
• 401(k) Tax Deferred Savings Plan - Participation is optional. You may enroll once you meet the eligibility requirement of your bargaining unit. Depending on the bargaining unit, there may be an employer match.
• 457 Deferred Compensation Plan - Participation is optional for non-represented employees.
• Health Insurance Plan A comprehensive health insurance plan, self-insured by the ARRC and administered by Premera Blue Cross Blue Shield of Alaska. Coverage is also available for the employee's spouse and dependent children. ARRC and the participant share the premium cost. Bargaining unit employees are Eligibility after 90 days, and non-represented employees are eligible as of the date of hire. The Railroad offers a Prefered Provider Organization plan (PPO Blue Essentials) and a Consumer Directed Healthcare Plan with a Health Saving Account (Gold Essentials). The Plans have the following features. The Railroad also offers two dental plans. The Railroad National Dental for represented employees. The Alaska Railroad Optional Dental Plan for both represented and non-represented employees.
• Vacation Leave -accrual per bi-weekly pay period: Represented Employees 0-3 Years of Service = 4 Hours >3-15 Years of Service = 6 Hours >15 Years of Service = 8 Hours Non-Represented Employees 0-3 Years of Service = 6 Hours >3-15 Years of Service = 8 Hours >15 Years of Service = 10 Hours
• Sick Leave: accrues at 4 hours (Represented) or 2 hours (Non-Represented) per pay period.
• 11 Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 51-100 employees