Manager, TKO Global Partnerships Hospitality

TKO•Stamford, CT

About The Position

WWE® is the global leader in sports entertainment. The company creates and delivers original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, Premium Live Events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. The TKO Global Partnerships Hospitality Manager leads the strategic planning and flawless on-site execution of world-class hospitality programs for TKO partners and prospects across WWE, UFC, PBR, and Zuffa Boxing. This role serves as a primary steward of the partner experience, ensuring every interaction is elevated through exceptional service, thoughtful servicing, and personalized hospitality. Responsibilities include managing venue and arena logistics, overseeing budgets, coordinating premium partner hosting and special event experiences, and delivering seamless end-to-end event hospitality execution that exceeds partner expectations. The Manager acts as both a relationship-driven service leader and a hands-on operator, setting the gold standard for hospitality execution at scale while reinforcing TKO Global Partnerships’ commitment to excellence, innovation, and best-in-class partner care

Requirements

Bachelor’s degree or equivalent experience
Advanced proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
4-6+ years of experience in hospitality, live events, experiential marketing, or sports & entertainment
Proven experience leading large-scale live event hospitality or premium guest programs
Strong budget management and financial accountability experience
Exceptional problem-solving ability in high-pressure, live-event environments
Outstanding organizational and communication skills
Comfortable traveling and working non-traditional hours tied to live events

Responsibilities

Lead end-to-end hospitality execution across assigned properties, delivering flawless, premium partner experiences at all events
Own hospitality budgets, including forecasting, expense tracking, optimization, and full financial accountability
Help manage venue, arena, and event-operator relationships to oversee access, credentialing, and hosting logistics
Provide strong on-site leadership, delegating responsibilities and ensuring all hospitality touchpoints are fully supported
Manage closely with Coordinators on ticketing, event preparation, credentialing, and premium gifting programs
Elevate hospitality standards while ensuring consistency, quality, and brand alignment across all events and properties
Drive scalable growth by improving processes, systems, and workflows while maintaining white-glove service as event volume increases
Collaborate cross-functionally with Business Development, Partnership Marketing, Production, Operations, and other key internal teams to support partner programs and live event hospitality execution
Ensure every partner interaction reflects best-in-class service, proactive servicing, and exceptional attention to detail
Build and maintain strong vendor, venue, and hospitality partner relationships to support world-class execution
Develop customized hospitality experiences that reflect partner objectives and brand priorities
Anticipate partner needs and proactively enhance servicing before, during, and after events
Serve as a primary point of contact for premium partners during events, ensuring real-time support and issue resolution
Ability to work flexible hours, with the understanding that partner hosting and hospitality responsibilities may extend late into the night around larger TKO events.