Manager, Thrift Store

Chapters Health System•Brandon, FL

12d•$53,624 - $80,436

About The Position

The Thrift Store Manager is responsible for the day-to-day operational management of the store to ensure profitability while maintaining a high level of customer satisfaction. Also responsible for the coordination and supervision of 100+ Thrift Store Volunteers, Thrift Store Assistant, and Truck Driver(s). Works collaboratively with the Development Department.

Requirements

Bachelor's degree or an equivalentbination of experience and education
Minimum of five (5) years of related experience
Minimum of one (1) year management experience
Minimum of two (2) years' experience in retailing, thrift, consignment or used merchandise sales
Experience in supervision of numerous volunteers or supervisory experience with a minimum of 20 employees for several years preferred
Strongmunication (written and verbal) skills and well-developed interpersonal skills with the ability to work with and manage multiple volunteers and handle varied personalities from diverse backgrounds
Ability to work as a team member and develop and cultivate strong relationships with the volunteers, store staff, Company personnel, and themunity
Ability to strategically plan ahead and be innovative
Ability to plan and implement marketing and promotional campaigns
Ability to secure financial support from donors andmunity businesses
Stronganizational and administrative skills
Results and goal oriented qualities
Ability to plan short and long term, sales strategies, goals and prioritize workloads; multi-task in a fast paced environment with delegation of activities and follow-up on results
Physical requirements: Position involves walking and standing, bending, pushing, pulling, carrying, engaging in repetitive motions, and occasional lifting of merchandise (with assistance) weighing up to 50 lbs.
Ability to use Microsoft Word, Excel and Internet technologies
Company Driver - Valid driver's license and automobile insurance per Company policy. Ability to travel off-site to meet business needs.
Must have reliable transportation
Satisfactorilypletepetency requirements for this position.
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote Company through participation inmunity and professionalanizations.
Participate proactively in improving performance at theanizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Communication. Express thoughts and ideas clearly. Adaptmunication style to fit audience.
Initiative. Originate action to achieve goals.
Management Identification. Identify with and accept the problems and responsibilities of management.
Judgment. Make realistic decisions based on logical assumptions which reflect factual information and consideration ofanizational resources.
Planning, Organizing and Controlling. Establish course of action for self and/or others to aplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitors results.
Leadership. Use appropriate interpersonal styles and methods in guiding others toward task aplishment.
Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.
Regulatory Compliance: Educate and monitor staff regarding their own and theanization's responsibilities for regulatorypliance.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-goingpliance with the Drug-Free Workplace Policy.

Responsibilities

Accountable for implementing sales, inventory and operational strategies including opening and closing processes, policies, procedures, and goals that are collaboratively determined with the VP of Development & Executive Director Foundation and Director of Thrift Stores.
Secures donations from themunity and oversees product pricing strategy and product processing to ensure revenue goals, cost objectives, and Net Ie expectations are achieved.
Ensures store is presentable, fully stocked, and prepared for business at opening to ensure customer satisfaction.
Working collaboratively with Foundation team members, develops and implements sales, marketing campaigns, and promotional campaigns for the store that directly influences sales, donations and positively impacts volunteer morale.
Implements all back office functions including, but not limited to, processing of all cash transactions, bank deposits, store reporting, audits, customer transactions, and receiving.
Ensures proper training, coaching, staff development, assessment, and training modules are beingpleted.
Oversees inventory and assists with sorting and storing processes. Tracks inventory turnover to enable timely decisions to discount items and/or ship to other locations w consumer interest may be stronger.
s to the Director of Thrift Stores on sales progress by providing weekly and monthly reports of overall sales, percentage of sales in the various departments, percentage of sales goals reached, and overall operation of the store.
Identifies and corrects maintenance concerns while executing safety and security routines to prevent loss and guarantee employee, volunteer and customer safety; conducts daily safety inspections, before opening and throughout the day making sure floors are free of potential hazards, restrooms are in working order, and isles are clear.
Ensures volunteer training and scheduling needs are met; they are motivated and retained through proper management and training on Thrift Store Policies and Procedures, and store operations.
Performs other duties as assigned.