MLB Network (MLBN) is searching for a Manager, Technology Services. This leadership role is responsible for managing technical support operations, driving team performance, and ensuring high-level end user service. Key duties include leading a team of technical support analysts, handling escalations, incident/request management, managing end user IT projects, improving support processes, inventory management, and supporting broadcast/production workflows. The manager will need to be an effective communicator and have the ability to promote cross-organizational collaboration. This role requires experience in managing enterprise-level support, strong analytic skills, and a tactical approach to executing IT initiatives.