Manager, Technology Operations

Walmart•Sunnyvale, CA

7d•$80,000 - $202,000

About The Position

Come join the Walmart Marketplace Payments & Financial Services team to build and scale Embedded Finance Products for Domestic and International marketplace sellers. Our mission is to build trusted B2B payment experiences and financial services ecosystems that drive seller growth. What you'll do... As the product analytics and operations owner, you’ll develop strategy, launch product solutions for US Seller Wallets and International Seller Wallets, identify enhancement opportunities, oversee product operations, and track product performance to gain actionable insights You’ll lead cross-functional teams across tech, UX, legal, compliance, servicing teams, and manage third-party partnerships to deliver best-in-class products. The ideal candidate has a background in payments or fintech combined with a strong passion in product operations, analytics, and cross-team leadership. You will play a critical role in building a product from 0-100, bringing innovative ideas to improve sellers’ payment experiences, and scaling the products across multiple geographies.

Requirements

Bachelor’s degree (advanced degree preferred) in Science, Business, Strategy, Analytics, or related field
5+ years in B2B payments, fintech, eCommerce, or related domains
SQL proficiency and strong analytical skills
Customer-centric mindset
Great communication and teamwork skills
Experience in cross-functional leadership and managing ambiguity.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Nice To Haves

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Product Leadership: Collaborate with UX, Product, and Tech to build differentiated fintech experiences.
Payment Product Operations: Oversee money movement, incl. pay-in and disbursement processes to ensure secure and accurate payouts and transactions. Analyze transaction trends and seller behaviors to recommend enhancements for product features
Performance Monitoring: Define and track KPIs, lead business reviews, and identify drivers to ensure product success
Data-Driven Decisions: Use seller feedback and analytics to build/ improve products and servicing operations
Compliance and Tax: Coordinate with other stakeholders to ensure compliance and tax initiatives are implemented timely

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.