Manager, Technology Operations Content Standards

Walmart • Bentonville, AR

84d • $80,000 - $155,000

About The Position

The Senior, Technology Operations - Content Standards, will be responsible for driving the day-to-day execution of Walmart's standards revamp program and continuing to manage its success after rollout. Reporting into the Content Quality leadership team, you'll ensure program plans are comprehensive, timelines are met, and stakeholders are aligned. This is a hands-on execution role that begins with building and delivering a successful launch plan, and then transitions into ongoing ownership of standards operations — including updates, escalations, exception handling, and training. Success in this role means ensuring the program continues to run smoothly long after implementation, with every stakeholder supported and every change managed effectively.

Requirements

• Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
• 5 years' experience in project management, program management, program operations, or related area.

Nice To Haves

• Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area.
• Background in creating inclusive digital experiences.
• Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies.
• Knowledge of accessibility best practices.

Responsibilities

• Develop and manage detailed rollout and execution plans, ensuring every dependency and stakeholder is covered.
• Track timelines, deliverables, and risks to keep projects on schedule.
• Coordinate with cross-functional teams and suppliers/sellers to ensure smooth execution.
• Handle exceptions, escalations, and operational noise, driving resolution and clarity.
• Lead post-launch program management, including standards updates, specification changes, and continuous improvements.
• Facilitate training and communication to drive adoption and ongoing compliance across teams, suppliers, and sellers.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree