Manager, Technical Services
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About The Position
Working as the Manager of Technical Operations at MHS you will plan, organize, and manage staff and overall operations of IS Technical Services to ensure the stable operation of the organization's IS computer & storage infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly x86 server infrastructure, mid-range server infrastructure, backup infrastructure, and storage infrastructure. Schedules and directs activities to resolve hardware and core infrastructure software problems in a timely and accurate fashion. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Designs and implements improved process or operational policies. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values. Responsible for establishing goals, creating operational roadmaps, establishing and advocating for financial resources, collaborating with organizational leader, developing a cohesive team, and teaming with partners/vendors.
