Manager Technical Services I

CAE•Phoenix, AZ

About The Position

Manager Technical Services I (CAE Civil Aviation Training Solutions Inc.; Phoenix, AZ): Lead and supervise the activities of flight simulator technical support staff. Monitor work levels and evaluate the work performance of flight simulator technicians. Assess the efficiency and efficacy of technical operations related to flight simulation. Evaluate performance of flight simulator equipment and recommend procurement of new flight simulator equipment as needed. Identify, track, and report on recurring and potential system problems. Confer with technical experts and colleagues to formulate plans to solve technical problems and maintain flight simulation systems at peak performance. Support internal and external customers during flight simulator equipment testing, maintenance, and repair. Assume responsibility for the installation, modification, maintenance, and regulatory compliance of all site flight training devices. Appropriately prioritize and correct simulator discrepancies in a timely manner. Effectively manage resources and costs, providing input on resourcing plans and budgets. Assist with recruiting, hiring, and developing staff to deliver consistently high-quality professional technical services related to flight simulation. 40 hours per week, M-F (9:00 a.m.–5:00 p.m.). #LI-DNI

Requirements

Must have an Associate’s degree or foreign equivalent in Avionics, Aeronautical Maintenance, Aerospace Engineering Technology, or a related field, and 10 years of related work experience; OR a Bachelor’s degree or foreign equivalent in Avionics, Aeronautical Maintenance, Aerospace Engineering Technology, or a related field, and 9 years of related work experience.
Must have 9 years of experience with the following: Providing technical or engineering services related to flight simulation; Assessing the efficiency and efficacy of technical operations related to flight simulation; and Evaluating performance of flight simulator equipment.
Must have 7 years of experience with the following: Recommending procurement of new flight simulator equipment.
Must have 3 years of experience with the following: Leading flight simulator technical support staff; and Evaluating the technical performance of flight simulator support staff.
Travel to various locations throughout the US required up to 5%.
Travel to various international locations required up to 5%.
Employer will accept any suitable combination of education, training, or experience.

Responsibilities

Lead and supervise the activities of flight simulator technical support staff.
Monitor work levels and evaluate the work performance of flight simulator technicians.
Assess the efficiency and efficacy of technical operations related to flight simulation.
Evaluate performance of flight simulator equipment and recommend procurement of new flight simulator equipment as needed.
Identify, track, and report on recurring and potential system problems.
Confer with technical experts and colleagues to formulate plans to solve technical problems and maintain flight simulation systems at peak performance.
Support internal and external customers during flight simulator equipment testing, maintenance, and repair.
Assume responsibility for the installation, modification, maintenance, and regulatory compliance of all site flight training devices.
Appropriately prioritize and correct simulator discrepancies in a timely manner.
Effectively manage resources and costs, providing input on resourcing plans and budgets.
Assist with recruiting, hiring, and developing staff to deliver consistently high-quality professional technical services related to flight simulation.