Manager-Tech Project Mgmt

American Express•Sunrise, FL

35d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American express. American Express is seeking a Manager, Tech Project Management to manage two technology delivery teams in the Global Risk Compliance Technology (GRCT) team. This role requires strong communication skills and the ability to translate business objectives into an execution strategy while resolving and tracking program risks, dependencies, and impediments to project delivery. How will you make an impact in this role? As a manager on our diverse tech team, you will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions. This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards. Delivering value-based outcomes using Scaled Agile Frameworks (SAFe) Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology. In this role you will actively support the team responsible for managing the development activities for Financial Crimes prevention for American Express. The team supports all lines of businesses in both Domestic and International markets.

Requirements

Bachelor's degree in technology related subject area or equivalent experience required.
8+ years of technical project management experience.
Excellent stakeholder management, being able to manage stakeholders across the board.
Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners.
Ability to deliver complex software iteratively and with quality.
Experience using Rally delivery management platform is required.
Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices.
Experience managing multiple initiatives, priorities, and teams including dependency mapping and impediment removal.
Demonstrated ability to thrive in fast-paced, deadline-driven environments while delivering high-quality results under pressure.

Nice To Haves

PMI Certification is a plus.
Scaled Agile Certification is a plus.
Proven ability to collaborate across Product, Engineering, and Business teams to translate complex business needs into clear, actionable requirements.
Strong ability to collaborate within cross-functional teams to deliver effective solutions that meet complex business requirements.
Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality.
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing.

Responsibilities

Lead cross-functional project and program teams
Work with internal customers to establish and interpret project/program objectives into solutions
Collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards
Deliver value-based outcomes using Scaled Agile Frameworks (SAFe) Agile practices and processes
Understand the products and functionality in support of platforms within Technology
Actively support the team responsible for managing the development activities for Financial Crimes prevention for American Express

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities