BCG Platinion | Manager, Tech Advisory & Delivery

Boston Consulting Group•Durham, NC

About The Position

Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. As a manager, you’ll be given end-to-end responsibility for the larger and more complex “modules” within a BCG project and begin to develop specialized knowledge to help you solve our clients’ problems. You’ll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions. Working together with clients to understand their issues, you’ll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. Given your role in leading larger and more complex “modules”, you will manage, support, and coach more junior team members in addition to also serving as an individual contributor yourself. Our consultants within the Technology Advisory & Delivery (TAD) Chapter are an integral part of BCG’s core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You’ll help your clients answer questions such as “How will AI disrupt my business model?”, “How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?”, “How can I ship higher quality digital services to my customers faster by using agile?” and many more. Tech Advisory & Delivery Managers at BCG Platinion are: Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality. Data-driven storytellers. They gather information, evaluate against their expertise and build clear, insightful paths for clients. Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. Comfortable with ambiguity. They know the path forward isn’t always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. Agile advocates. They are versed in Agile methodologies and use their expertise to strategically tackle difficult challenges and implement change.

Requirements

Bachelors or Master degree in information technology, computer science, economics, supply chain, logistics or system engineering, business management/administration, or relevant field.
5-8 years of practical experience in IT/ERP consulting, professional software development, product and program implementation.
Exceptional learning and ramp up skills, especially on IT topics concerning data and digital platforms with the expectation of mastering and applying the BCG framework for data and digital platforms BCG’s client portfolio.
Excellent communication and presentation skills.
Exceptional savviness in navigating potentially challenging senior stakeholders in sensitive situations.
High EQ and self-awareness, high index on confidence and persuasiveness.
Ability to act as a trusted advisor and influence clients and BCG case leadership teams.
Outstanding ability to work creatively, autonomously, analytically, in a fast-paced problem-solving environment with a focus on customer and results.
GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses.
Willingness to travel around the globe to work with clients and BCG teams. At times, this role may involve up to 80% travel to client sites and BCG offices. The amount of travel will depend on client needs and nature of projects.

Nice To Haves

Preferred Experience: 2+ years of professional consulting experience in the execution and management of technology or strategic management consulting at a leading consulting firm.
Custom software solutions.
Ecommerce platforms.
Cloud platforms.
SAP
Salesforce
Oracle (Financials, NetSuite, Fusion, JD Edwards, PeopleSoft, etc.)

Responsibilities

Supporting digital transformation efforts by developing a digital strategy around:
Data and digital analytics platforms.
Cloud infrastructure and technologies.
Data management capabilities.
Business IT architecture.
Software and product management (including Agile ways of working).
Tech, Enterprise Architecture and Data governance.
Developing roadmaps and current state assessments for IT organizations in large companies across various industries.
Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems.
IT Benchmarking and recommendations for IT cost take-out initiatives.
Developing future state IT vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design.
Supporting IT functions during mergers and acquisitions, including the functional and technical transformation of an organization’s IT department.
Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture.
Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions.
Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders.
Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures.
Lead the design, orchestration, and scaling of AI - and data-driven solutions, including LLM-based and agentic architectures.
Guide teams in configuring, evaluating, and operationalizing AI systems with appropriate monitoring, safety, and cost controls.
Oversee integration patterns enabling AI solutions to operate across enterprise systems, workflows, and data environments.
Apply expertise in data platforms, ML Ops, and observability to ensure reliability, performance, and maintainability of AI solutions.
Advise clients on AI cost management and optimization, balancing scalability, performance, and business value.
Lead enterprise technology stack assessments and define target-state architectures across business domains (e.g., ERP, CRM, SCM, HCM).
Shape platform strategy and design aligned to end-to-end business value chains and operating models.
Guide clients through complex architectural tradeoffs involving cloud platforms, integration approaches, and modernization paths.
Lead enterprise tool stack selection and vendor decision processes, balancing business value, feasibility, and long-term scalability.
Own transformation roadmaps, sequencing initiatives across near-term delivery and long-term platform evolution.
Translate business strategy into coherent technical execution plans and guide teams through implementation and adoption.
Deep planning business process and tech expertise across IBP/S&OP, demand and supply planning, inventory optimization, fulfillment, and control tower use cases.
Lead end-to-end design and implementation of Advanced Planning Systems (APS) and/or Agentic AI solutions across supply chain and operations domains.
Define APS and Agentic AI architectures, integrations (e.g., ERP, HRIS, data platforms), and reporting/BI requirements aligned to business objectives.
Translate planning strategies into platform roadmaps and configurations, quantifying business impact (e.g., forecast accuracy, inventory reduction, service level improvement, cost optimization).
Lead vendor evaluation and selection processes, aligning platform capabilities to value-driven outcomes.
Drive program execution and change leadership, including stakeholder alignment, training, adoption, and benefits realization.
Provide team leadership, quality assurance oversight, and coordination with system integrators and delivery partners.
Designing and implementing feasibility studies as well as recommending various software and platforms vendors within ERP systems and other packaged software.
Considering data and integration related to the business needs and ERP systems and other packaged software.
Managing large-scale ERP and IT projects / programs including overseeing quality assurance, deployment and all other key SDLC activities.
Leading the creation of client-specific strategic materials, surfacing key insights gathered from technical experts and observations.
Effectively codifying messaging and data into presentable materials and being comfortable delivering communications output in an efficient manner - accuracy and speed are critical to success of fast-paced, high-profile projects.
Synthesizing wide-ranging conversations, artifacts and best practices into clear, action-oriented recommendations.
Assisting with business development through writing proposals, scoping projects.
Contributing to our thought leadership through written publications and speaking at events and conferences.
Presenting materials, case updates and escalations to client and internal teams.
Facilitating technical and strategic working sessions and workshops with both client and internal teams.
Providing direction on key work items and feedback to other team members.
Building relationships with key clients.
Manage junior team members by defining and organizing their “module”, helping them structure their work and associated analyses.
Mentor and coach junior team members by building mutual development agreements and manufacturing opportunities for them to grow and develop along explicitly defined objectives.
Provide quality assurance oversight - Review junior team members’ output for overall correctness, level of insight, clarity of message, etc.
Promote an overall positive experience for junior staff.
Serve as a role model by actively demonstrating and living BCG’s Culture and Values.

Benefits

At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:
An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.
A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.
$10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.
Dental coverage, including up to $5,000 (USD) in orthodontia benefits.
Vision insurance with coverage for both glasses and contact lenses annually.
Reimbursement for gym memberships and other fitness activities.
Fully vested retirement contributions made annually, whether you contribute or not.
Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.