Manager, Team Member Experience

Moss’ Manager, Team Member Experience, will lead the delivery of high-quality, employee-focused HR services across our regional operations. The Team Member Experience provides centralized support for transactional and operational HR needs, ensuring employees and managers receive timely assistance with day-to-day HR processes, inquiries, and documentation. This role collaborates closely with Solar HR and HR Pods—comprised of HR Business Partners, HR Generalists, and Recruiters—that are aligned with business partners and focus on strategic talent management, employee relations, and the full lifecycle of the employee experience. Manager, Team Member Experience also partners with People & Capability Hubs in Talent Development, Total Rewards, and Technology, which provide enterprise-wide solutions and tools. This role ensures that the Team Member Experience complements—not duplicates—the work of Solar HR, HR Pods & Hubs, and supports a clear and intuitive experience for employees and leaders across the organization. Together, these teams create a seamless and comprehensive HR service experience.