Manager, Systems Engineering, Production

Clio • Calgary, TX

72d • $172,000 - $258,000 • Hybrid

About The Position

We are currently seeking a Manager, Systems Engineering, Production to join our growing Engineering Team. This role is available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days. At Clio we strive to be both human and high performing. For our Manager of Systems Engineering, this means someone who can collaborate across the engineering organization to empower product development with the right systems and services to unlock their velocity, foster discussions about core efficiency or performance problems in our applications, and ultimately put their hands on the keyboard to 'lead from the front' and help diagnose and solve problems in production.

Requirements

• Demonstrated success in people leadership in systems engineering, particularly in large-scale SaaS products.
• Competency in at least one software development language.
• Diverse base of knowledge that allows you to help your team solve complex technical problems.
• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects.
• Demonstrated ability to hire the best and brightest engineers in a fast-paced job market - and to coach, develop, and retain engineering talent.
• Strong opinions that are weakly held, and foster that same attitude in others.
• Belief in providing honest, actionable feedback to your team, and encourage your team to reciprocate.
• Ability to devise roadmaps to guide your team, but adapt to a constantly changing world.
• Growth mindset when it comes to process improvement and new technologies, especially AI.

Nice To Haves

• Exposure working with MySQL databases, mongoDB, Elasticsearch, and/or Kafka.
• Proficiency in AWS.

Responsibilities

• Defining the vision, and supporting your team in designing and implementing the architecture to power new global capabilities for Clio's customers.
• Authoring, reviewing, and shipping infrastructure-as-code in Clio's cloud environments.
• Enabling product teams to self-serve issues and reduce the time-to-resolve for production issues by smoothing friction points through automation and creating observability tooling.
• Directly supervise, mentor, and collaborate with your individual contributors, and build cross-functional relationships across the engineering organization.
• Partner with Clio's product development teams to support them in ensuring all of Clio's products meet a high bar for security, performance, reliability, availability and change velocity.
• Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio's ambitious growth plans for our infrastructure and development teams.

Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees