Manager, System Integration

Universal Orlando•Orlando, FL

12h

About The Position

At Universal Creative, we design, develop and deliver the most compelling entertainment experiences imaginable to drive growth for Universal Parks & Resorts worldwide. Our innovative attractions, immersive theme parks and world-class resorts fuse art and technology to create new standards in the themed entertainment industry. Our Team Members are the driving force behind Universal Creative. With their diverse skills and forward-thinking ideas, our team pushes us beyond the boundaries of what’s possible to achieve the extraordinary. Together, we’re creating a Universe of fun, always ensuring the next thing we do is better than the last thing we did. JOB SUMMARY: The System Integration Manager is a key technical contributor for developing world class, never-been-done-before experiences using multiple advanced hardware and software technologies. This team member is responsible for ideating, developing, managing the development of, testing, and commissioning hardware and software systems as well as leading efforts to evaluate and standardize the ways in which teams, platforms, and components communicate to deliver an epic and reliable experience for our guests and team members. LI-DNI MAJOR RESPONSIBILITIES: Manage the hardware/software integration process from conception to final release. Contribute to planning, budgeting, and design and implementation of applications, systems, and components in support of new Universal Creative work. Participate in software, network, and/or electronic architecture and technical reviews for various teams for inputs and to provide guidance for areas of risk or scope gaps. Research and design systems to handle closed loop network systems including human machine interfaces and ride and show network inputs. Develop hardware/software specifications that will be bid to third party development teams. Manage vendors assigned to design, develop, and/or test integration scopes for hardware and software systems. Manage contracts released to vendors. Participate in the entire contracting process from initiation to close-out. Manage modifications to hardware/software systems as required based upon design and field conditions. Drive technical improvements across all attractions. Execute, witness or approve testing and test results as assigned and authorized by Engineering and Safety management. Reduce data and report on test results. Work closely with Creative development teams on creating the concept of the overall experience and ensuring delivery meets all creative requirements. Create mockups and proof-of-concepts. Oversee contractor’s mock-up, prototype and acceptance testing efforts to ensure results reflect the final installed system. Manage hardware/software development teams (external and internal teams). Facilitate input from multiple teams including operations and technical teams to create standardized solutions for integration of systems. Facilitate communication between teams for clear delineation of scope for each responsible individual and vendor. Stay up-to-date with the latest in technology and industry trends and introduce new technology concepts to Universal Parks & Resorts. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities. Performs other duties as assigned. ADDITIONAL INFORMATION: Some travel required (less than 30%). Significant vendor management.

Requirements

Advanced vendor management & negotiating
Web User Interface Analysis and Usability Testing
Web Programming: Front End Technologies: HTML, CSS, DHTML, JavaScript and JavaScript frameworks
Strong understanding of UX/UI design, up to date with latest user experience design trends
Advanced experience in appropriate disciplines for particular position
Embedded computer chip design/System on a Chip
Various RF technologies (RFID, UHF, Wi-Fi, etc.)
Wearable/Mobile hardware
Haptics
Head Mounted /Heads Up Displays
Experience with mobile platforms, particularly iOS, Android
Experience with analytics solutions, standards-compliant code
Working knowledge of game development engines such as Unity and Unreal
Working knowledge of C++, C#, and/or Java
Familiar with Agile development process
Strong troubleshooting skills
Ability to “think outside the box” to deliver creative solutions to challenges
Ability to work well in a team environment.
Excellent customer focus
Strong communication skills
Strong team orientation and excellent interpersonal skills
Critical thinking and problem-solving skills
Self-motivated, particularly with regards to maintaining technical skills and willing to take on new challenges
Ability to meet deadlines, multi-task, and work under pressurE
Flexibility with working on both long-term and short-term projects
Passionate about hardware and software technologies, and how to integrate it
Bachelor’s degree in Electrical Engineering, Mechanical/Industrial Engineering, Computer Engineering/Science, or a related field required.
10+ years managing internal and/or external team(s) delivering hardware components required
5+ years of hardware and software development required
3+ years of experience with Virtual Reality and/or Augmented Reality system required

Nice To Haves

Advanced degrees preferred.
3+ years of experience within the amusement industry preferred

Responsibilities

Manage the hardware/software integration process from conception to final release.
Contribute to planning, budgeting, and design and implementation of applications, systems, and components in support of new Universal Creative work.
Participate in software, network, and/or electronic architecture and technical reviews for various teams for inputs and to provide guidance for areas of risk or scope gaps.
Research and design systems to handle closed loop network systems including human machine interfaces and ride and show network inputs.
Develop hardware/software specifications that will be bid to third party development teams.
Manage vendors assigned to design, develop, and/or test integration scopes for hardware and software systems.
Manage contracts released to vendors.
Participate in the entire contracting process from initiation to close-out.
Manage modifications to hardware/software systems as required based upon design and field conditions.
Drive technical improvements across all attractions.
Execute, witness or approve testing and test results as assigned and authorized by Engineering and Safety management.
Reduce data and report on test results.
Work closely with Creative development teams on creating the concept of the overall experience and ensuring delivery meets all creative requirements.
Create mockups and proof-of-concepts.
Oversee contractor’s mock-up, prototype and acceptance testing efforts to ensure results reflect the final installed system.
Manage hardware/software development teams (external and internal teams).
Facilitate input from multiple teams including operations and technical teams to create standardized solutions for integration of systems.
Facilitate communication between teams for clear delineation of scope for each responsible individual and vendor.
Stay up-to-date with the latest in technology and industry trends and introduce new technology concepts to Universal Parks & Resorts.
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training and team member involvement activities.
Performs other duties as assigned.