Manager, Sustainability Customer Engagement

Zoetis•Parsippany-Troy Hills, NJ

23h•$72,000 - $118,000

About The Position

Zoetis’ sustainability strategy, Driven to Care, builds on our commitments to our colleagues, customers, partners, and the communities we serve. Across three pillars – Communities, Animals and Planet – our sustainability strategy outlines our priorities and the aspirations we have set to become an even more sustainable business and to support a healthier future for us all. As part of our ongoing efforts, we are seeking a passionate and detail-oriented Manager, Sustainability Customer Engagement. This role will support our Commercial teams and global customers by managing sustainability-related engagements, coordinating marketing materials, and ensuring seamless collaboration across partnerships. The ideal candidate will thrive in a fast-paced, team-oriented environment, have proven ability to drive success with key customers, possess strong organizational and communication skills, and be motivated by the opportunity to make a positive impact within our sustainability strategy.

Requirements

Bachelor's degree required
Strategic understanding of veterinary healthcare for livestock and companion animals.
3+ years of experience in customer management, sustainability program support or related field.
Proven organizational and project management skills.
Excellent written and verbal communication abilities.
Experience developing marketing and presentation materials for diverse audiences.
Ability to work collaboratively across teams and functions.
Strategic thinker with strong analytical and problem-solving skills.
Comfortable navigating ambiguity and managing multiple priorities.

Responsibilities

Manage customer engagements for Sustainability, including tracking and managing on-brand content for customer meetings.
Develop and manage marketing materials for customer meetings and major events, providing direct support to Commercial teams.
Liaise with Commercial communications team to deliver impactful content for sustainability.
Analyze customer expectations and sustainability needs aligned with Driven to Care, through data collection and engagement, and develop targeted projects and initiatives that address these priorities
Complete customer surveys related to sustainability and ensure timely, accurate responses.
Maintain and manage data on customer requests, needs, deliverables, and outstanding items, including tracking timelines and status.
Coordinate and support sustainability partnerships, acting as a liaison between internal teams and external partners to facilitate collaboration.
Maintain data on market trends in sustainability and sustainability linked regulations related to livestock and petcare customers
Support additional areas identified by the Sustainability team as necessary for this role.