Manager, Support Services

Cypress-Fairbanks Independent School District (TX)-posted 2 months ago
Full-time
Houston, TX
11-50 employees
Executive, Legislative, and Other General Government Support
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The position involves overseeing the daily operations of all Support Services departments, ensuring efficiency, safety, and productivity. The role requires serving as the primary liaison with customers, providing strategic guidance and support for high-quality, cost-effective delivery of products and services. The individual will maintain hands-on knowledge of equipment and technology, lead training initiatives, assess operational needs, and manage core human resources functions within the department.

  • Oversee the daily operations to all Support Services departments, ensuring efficiency, safety, and productivity across all departments.
  • Serve as the primary liaison with customers, offering strategic guidance and support to ensure high-quality, cost-effective delivery of products and services for the Support Services departments.
  • Provide timely and effective communication with internal stakeholders regarding project timelines, cost-saving strategies, and operational recommendations.
  • Maintain hands-on knowledge of equipment and technology to support team members and streamline operations.
  • Lead training and development initiatives to ensure staff competency in safe and efficient operational practices.
  • Assess operational needs and recommend the procurement of equipment, technology, and materials necessary to meet departments objectives.
  • Implement and oversee a preventive maintenance program to ensure equipment reliability and minimize downtime.
  • Assist in recruitment efforts, including candidate interviews and hiring recommendations, in collaboration with the Assistant Director.
  • Manage core human resources functions with the department, including oversight of attendance, punctuality, adherence to policy, and annual performance-related matters.
  • Monitor and approve timekeeping and attendance records for assigned personnel; serve as acting authority in the absence of the Assistant Director of Support Services.
  • Support enterprise-wide equipment and service needs, including issue resolution, performance analysis, and on-site assistance as necessary.
  • Serve in a leadership capacity during the absence of department management, including facilitating meetings, decision-making, and issue resolution.
  • Execute additional responsibilities and special projects as assigned by senior leadership.
  • Maintain consistent responsibilities and attendance to support the operational integrity of the Support Services department.
  • High school diploma or GED required.
  • At least three (3) years of successful management experience in an operations-focused environment, ideally within warehousing, production or a similar setting.
  • Demonstrated leadership skills with the ability to effectively train, supervise, and motivate teams to achieve operational goals.
  • Excellent verbal and written communication skills, along with strong organizational and customer service capabilities.
  • Proficient in using computers and productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, and Slides).
  • Physically capable of working in all environmental conditions.
  • Bachelor's degree or higher from an accredited college or university preferred.
  • Salary range of $69,842 based on experience as set by the Board of Trustees for the school year.
  • 250 days of employment.
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