Manager Supply Chain Operations and Logistics - Central Supply

Ann & Robert H. Lurie Children's Hospital of Chicago•Chicago, IL

About The Position

The Manager Supply Chain Operations - Central Supply has financial and operational responsibility for supply chain-managed par inventories for inpatient, pre/post, PACU, ED, Audiology and respiratory areas. They are also responsible for the management of Central Supply perpetual inventory which is a 24/7/365 operation. Responsible for implementing process improvements and applying best practice methodologies, as well as cost savings through inventory optimization in partnership with the clinical operational leaders. Participates in an advisory role by facilitating continuous process improvements and sustaining an efficient and effective supply chain. This position embraces strong partnering and collaboration with medical, administration and clinical and nursing leadership. Continually evaluates progress toward objectives and maintains efficient and effective day-to-day operations.

Requirements

Minimum of six years progressive operations experience, healthcare operations experience a plus.
Experience in implementing and maintaining supply chain/inventory management systems
Working knowledge of Microsoft windows OS and applications.
Excellent customer service and interpersonal skills. Capable of working in a diverse, multi-disciplinary team and interacting with all levels of the organization.
Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely.
Demonstrated ability to analyze problems and clearly articulate potential solutions.
Ability to finish tasks in a timely manner, work independently and apply time management skills effectively in a fast-paced environment.
Ability to manage assigned projects to specified timeline with minimal supervision.
Ability to maintain a high level of integrity and confidentiality relating to patient health information (PHI) or Health Insurance Portability and Accountability Act (HIPAA).

Nice To Haves

Bachelor's Degree in Supply Chain, Business, or Healthcare Administration or other related field. A combination of education and/or experience may be considered in lieu of the degree when the experience is directly related to the functions of the job.
Experience leading teams in a supervisory role.
System process improvement experience and or education of Six Sigma, Lean, or similar process improvement principles.
Excellent facilitation and project management skills.

Responsibilities

Support the objectives of the Supply Chain Vision as communicated by the Director of Supply Chain Operations.
Responsible for the management of Central Supply perpetual inventory at Lurie main as well as assigned par locations.
Develop metrics and KPIs using available data from Lurie business systems (UKG, Workday) to hold staff accountable and ensure even distribution of workload amongst the central supply team.
Regularly evaluates staff and provides feedback related to achievement of established organizational and departmental goals.
Utilize Workday data and reports to drive process optimization related to stockouts, open order management and substitution management. Utilize data from Lurie business systems like Workday and Epic to investigate issues and provide root cause analyses as required by the organization.
Provides effective communication to clinicians, administration, faculty, and staff to establish a collaborative working environment.
Provides support and ideas to inpatient leadership regarding new supplies, substitutes, supply conversions, and trials to ensure all changes are seamless and properly communicated.
Collaborate with other supply chain managers regularly to ensure supply needs are being met (conversions, par level optimization, substitution and backorder management, expedited orders, etc.) With Leadership, participates in establishing standards for quality, safety, and service.
Works with supervisors to review, monitor, and document employee performance, attendance and behavior. Creates an environment that fosters employee engagement.
Responsible for establishing and ensuring compliance with all Supply Chain policies and procedures.
Proactively identify and manage operational risks, issues as it relates to effective management of inventory.
Responsible for maintaining relationship with 3rd party labor leaders. Holds 3rd parties accountable to assigned tasks and proper use of ERP.

Benefits

Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children’s facilities
Discount purchasing program