Manager, Student Recruitment

Houston Community College•Houston, TX

1d•Onsite

About The Position

Works closely with college leadership to effectively develop and implement the College’s strategic enrollment management plan and provides direct leadership and supervision to the Student Recruiters. Oversees all aspects of college enrollment and is responsible for developing, implementing, and overseeing the execution of the comprehensive enrollment plan with appropriate goals that include strategies to recruit and enroll students.

Requirements

Bachelor’s degree required
3 years work experience in an institution of higher education advising/recruitment setting required; including 2 years supervisory experience
Valid Texas Driver License
MS Office Programs
Information Management Systems
Budget Management
Delivering High Quality Work
Accepting Responsibility
Serving Customers
Supporting Organizational Goals
Driving Continuous Improvement
Acting with Integrity
Thinking Critically
Managing Change
Communicating Effectively

Nice To Haves

Master’s degree preferred
Higher Education and CRM product experience preferred
HCC College Leadership Program preferred

Responsibilities

Lead the Department in establishing and achieving annual goals and objectives.
Responsible for developing, reviewing, modifying, and implementing recruitment procedures and guidelines.
Responsible for supervising and training Student Recruiters to include performance evaluations.
Responsible for the implementation of the Customer Service Model of Excellence.
Provide department leadership and consistent services by implementation of Institutional procedures, forms, and reports.
Identify best practices and apply consistently.
Develop annual enrollment forecasts, predictive models and budgets in collaboration with Dean of Students.
Build, lead and motivate the appropriate teams to ensure enrollment goals are met.
Manage departmental budget and serve as the signature authority.
Provide oversight and approval of purchase of office supplies and advising materials.
Provide training opportunities and keep the department abreast of new developments and innovation within the recruitment and outreach profession.
Represent the department at System-wide meetings.
Provide comprehensive statistical and data-informed analyses necessary to make sound policy decisions for the successful onboarding of a caseload of prospective students.
Provide a seamless High School to College transition.
Track student progress and provide reports to college leadership.
Assist with college recruitment activities to include arranging on-site College visits for parents and students, pre-enrollment workshops, and new student orientation.
Coordinate enrollment activities, such as College & Career Fairs, Open Houses, Admissions & Registration Fairs and other enrollment events.
Evaluate and improve student enrollment experience practices, including timely, effective and position engagement with students and families throughout the community.
Interpret admissions assessment scores from High Schools to see if further testing is needed.
Assist COEs with the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs, service learning, etc.
Work closely and establish positive relationships with High School College and career advisors, counselors, and departments, including charter, private schools, community organizations and partners.
During peak enrollment periods, directly work with students on campus, assisting admissions and advising.
Provide information and referrals to students who need services such as: tutoring, testing, career counseling, financial aid, disability services, etc.
Provide online advisement services via email, phone, and other applicable technology to students to include out-of-state and Distance Education students as needed.
Assist in HCC’s retention activities including Early-Alert and as team members within the Success Center.
Establish and maintain interdepartmental relationships with all Student Services and instructional programs.
May work flexible hours including evenings and weekends.
Perform other duties, tasks and assignments as required.