Manager, Strategic Engagements

Darktrace•Washington, MN

49d•$110,000 - $130,000

About The Position

The Strategic Engagements program aligns senior executives and expert resources to high-priority customer and prospect engagements - driving wins, retention, and growth across accounts. As we continue to scale globally and expand into new lines of business, including Partner and Marketing, we're seeking a Manager, Strategic Engagements - AMS to lead the program's success across the Americas region. Role Overview The Manager, Strategic Engagements - AMS will serve as a trusted partner to sales leadership, account teams, and other go-to-market stakeholders. This role combines strategic foresight with hands-on execution: driving proactive deal strategy, aligning the right internal resources, and maintaining operational excellence to ensure seamless delivery. You'll work closely with global Strategic Engagements leadership to execute on program goals, scale best practices, and represent the voice of the region in shaping global initiatives.

Requirements

Bachelor's degree required.
3+ years in customer facing sales roles
Strong understanding of enterprise sales cycles, deal strategy, and partner/marketing motions.
Exceptional communication and relationship management skills with the ability to engage and influence senior stakeholders.
Strong organizational skills with exceptional attention to detail and follow through.
Comfort with data tracking, reporting, and presenting insights to leadership.
Open to learning, adaptable, and receptive to feedback - offering significant growth potential for those eager to learn and take direction.
Skilled with Microsoft 365 tools, especially SharePoint and Teams; experience with CRM platforms (Salesforce preferred) is a plus.
Salary range $110,000-$130,000 depending on experience

Responsibilities

Own the end-to-end delivery of the Strategic Engagements program across the AMS region, aligning with sales and GTM leadership to drive adoption and measurable impact.
Partner with account teams early in the sales cycle to identify opportunities for executive or expert alignment that can influence deal strategy and accelerate outcomes.
Develop and execute regional engagement plans that support both new business and expansion opportunities across customer and partner accounts
Develop strategy and coordinate logistics for key initiatives, including potential high impact onsite customer meetings and other high-value engagements.
Serve as a regional ambassador for Strategic Engagements - promoting visibility, awareness, and success stories across teams and leadership.
Evaluate and prioritize engagement requests, ensuring the right executives and experts are aligned based on deal stage, customer type, or partner opportunity.
Collaborate with Field CISOs, executive sponsors, and technical experts to design impactful engagements that advance account and partnership strategies.
Support the integration of Strategic Engagements within Partner and Marketing programs, ensuring consistency in customer and ecosystem-facing interactions.
Manage regional tracking, reporting, and SharePoint content to ensure data accuracy and visibility across all engagements.
Facilitate access to executives as they travel in region through Travel Kits and meeting logistics to optimize every high-value customer or partner interaction.
Support regional enablement sessions and internal communications around program updates and best practices.
Build strong relationships with sales leadership, GTM operations, marketing, and partner organizations to ensure unified support across all business lines.
Contribute regional insights and feedback to the global Strategic Engagements team, helping shape broader program initiatives and future-state design.
Represent the AMS region in global Strategic Engagements leadership discussions and planning sessions.