Manager Store Operations - Communications

JC Penney • Dallas, TX

36d • $85,000 - $130,000

About The Position

The Manager Store Operations - Communications will work closely with the store communication team as well as business owners to help develop and deliver clear, concise, and timely communication to stores with a focus on driving sales and profit.

Requirements

• Bachelor's degree highly preferred, or HS degree with equivalent related work experience, previous retail experience required (and in-store experience preferred), 3-5 years of experience within a corporate environment, communications
• Competencies: customer focus, embraces accountability, strategic thinking, drives execution, effectively collaborates, builds relationships, growth mindset, and cultivates learning.
• Skills: proficient communicator (written and verbal), proficient in working in a multi-tasked, fast paced work environment, with speed, analytics and accuracy. Demonstrated experience providing strategic planning direction and identifying growth opportunities. Results-oriented and self-motivated with a strong sense of urgency. Independently organizes and prioritizes broad workload to meet deadlines. Strong organizational skills and attention to detail. Excellent analytical capability and ability to influence appropriate course of action. Proficient in Microsoft applications such as Outlook, MSWord, PowerPoint, Excel.

Responsibilities

• Liaison between Store Communications team and business owners to develop, design, plan, and execute communication and tasks to stores.
• Drives the development and manages the follow-through of communication plans for assigned businesses.
• Actively participates in the content development and support of weekly communication, global emails, message boards, etc. Works closely with the team and business owners to edit, proof, and review content. Ensures all information is timely and accurate. Takes initiative to develop more efficient and simple ways to communicate messages to stores.
• Consults, as necessary, with content owners across the company to help support projects related to assigned businesses.
• Monitors factors of assigned area and current business status, identifies opportunities, and recommends improvements/adjustments solutions to ensure business objectives are met.
• Develops and maintains reports for stores and management relevant to assigned areas. Ensures report information is accurate and actionable, adding business analysis value.
• Stays abreast of industry trends and competitors to ensure that best practices are current and relevant.

Benefits

• We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match and a generous associate merchandise discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Number of Employees: 5,001-10,000 employees