Manager/Sr. Manager of New Shop Openings

WellBiz Brands•Denver, CO

26d•$70,000 - $77,500•Remote

About The Position

The Sr Manager/Manager of New Shop Openings and Training is responsible for conducting all onsite training for new Drybar shops with potential to support additional brands within the WellBiz Brands portfolio. This role supports franchisees and their teams during the critical time of 120 days prior to opening through the completion of the onsite training and a minimum of 90 days post-opening. It is expected that this position will work independently during the on-site training but will collaborate with both Development and the Operations departments to ensure the onsite training process runs smoothly prior to arriving on site. Post completion of onsite training, this position is responsible for providing the Director of Operations with plans for training, follow-through, and potential for improvement in processes.

Requirements

Bachelor’s degree or equivalent experience preferred.
2+ years experience in multi-unit management preferred
Experience in the franchising industry, preferably working in a support capacity
High levels of resilience: solution focus, especially when presented with complexity and the seemingly impossible.
High levels of dedication: willing to go the extra 2 miles.
High levels of vigor: Positive and uplifting attitude – works well individually, in teams, and in large group collaborative settings.
High levels of absorption: You have high focus, love what you do, and get lost in your work.
High levels of creativity: You look at problems as puzzles and provide a unique perspective in contributions.

Responsibilities

Organize and execute new shop pre-launch and on-site grand opening training
Collaborate with Operations Director and Development team to execute a successful pre-launch (meet new shop sales objectives)
Organize a successful on-site grand opening training (up to 2 weeks long on-location training)
Gain alignment of the corporate support center goals and the goals of the new shop Franchisee, Manager, and opening staff
Implement new shop opening processes that drive efficiencies and execution of objectives
Facilitate all onsite new shop (new store, new location) training
Facilitate all onsite training preparing the new shop for the franchisee, manager, and all shop staff members to operate a shop successfully
Extensive travel is required for this position
Facilitate all onsite training preparing the new shop for the franchisee, manager, and all shop staff members to operate a shop successfully
Facilitate in-person training across a variety of operational topics, including systems training, POS training, sales training, inventory management, and establishing operational processes for management
Collaboration with the operations team to ensure the shop’s speed to being profitable
Design, test, implement, and refine post-training follow-up process to facilitate cross-team collaboration and training effectivity
Work directly with Business Coaches and Operations team to inform and guide the operations team on the status of the new shop opening and plans for training and operational follow-through
Complete other tasks and projects as assigned by supervisor and department heads.