Manager, Sr. Engineer, IT Financial Systems

Girl Scouts of the USA

74d • $120,000 - $130,000

About The Position

The Senior Engineer has a role within Technology’s Platform Engineering & Ops group. This position is accountable for advising and partnering clients on best-in-class platforms and system architecture; to support business requirements and provide subject matter expertise around the development and support of GSUSA systems. This position participates in the oversight of internal and external resources delivering new technology into service and supports customer application owners in design and architecture as well as execution against the project objectives. This role collaborates with the business to ensure solutions are implemented with proper governance, with business impact and long-term cost of ownership in mind, across the portfolio of applications.

Requirements

• Bachelor’s degree in Technical or Accounting/Finance Field.
• Minimum of (5) years’ experience in a corporate environment.
• Minimum (4) years’ experience in NetSuite implementation and administration.
• Ability to develop reports, complex saved searches, and data extracts to assist internal and external users of the system.
• Demonstrated experience working directly with external vendors who may be working independently on certain aspects of a project or may be working as part of the project team.
• Must be very adept at managing vendor relationships and serving as an effective interface between organization employees and management and vendors.
• Must be adept at discussing business needs and translating those needs to functional requirements and technical specifications.
• Must be adept at discussing technical issues, limitations, requirements, etc. in a way that is understandable to non-technical users.
• Superior interpersonal skills to manage relationships between users, employees, team members and external vendors.
• High degree of adaptability to learn new technologies as needed and successfully manage the daily challenges of a technical environment.

Nice To Haves

• Exposure to system architectures such as Salesforce, SQL Server, Hybris, MuleSoft and other related enterprise software systems.
• Working knowledge of general ledger double entry accounting, order to cash, procure to pay.

Responsibilities

• Works with Clients to document business requirements and participates in the development of technology requirements, and lead application development related activities.
• Collaborate with cross-divisional technology teams to ensure that appropriate governance exists for all technology solutions.
• Use technical expertise to assist in solving problems and reviewing solutions across the technical ecosystem including NetSuite, Adobe Commerce/SuiteCommerce (is a plus), and related applications.
• Collaborate across teams and service providers to facilitate/coordinate key break fixes and enhancements.
• Provide technical oversight and guidance to our Service Providers and team members regarding our planning portfolio (e.g. NetSuite, Adobe Commerce/SuiteCommerce (is a plus), External services providers, Avalara, OpSuite, LightSpeed, CyberSource, Korber WMS etc.).
• Ensure the strategy and best practices provided by the Architecture group are followed.
• Provide support to end users, including issue management and any questions, escalating issues to NetSuite or other integration partners as needed.
• Manage integration of NetSuite with several other applications, including Accellos, CyberSource, OpSuite, LightSpeed, Korber WMS and others.
• Manage Integration of NetSuite with external applications (including Commerce engines) through APIs.
• Manage process of testing periodic SaaS upgrades, including organizing end users as participants, managing, executing, reporting defects, and managing test documentation.
• Serve as a project manager in a variety of capacities, including stakeholder reporting, documenting business and functional requirements, evaluating proposals, developing use and test cases, testing application in test and production environments.

Benefits

• 20+ days of paid time off, 2 floating holidays, and 9 workplace holidays per year.
• Paid holiday year-end office closure between Christmas and New Year's.
• Medical and Behavioral Health Coverage with individual and family coverage including wellness, hospitalization, and fertility assistance.
• Dental and vision coverage.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• Company-paid life insurance.
• Flexible work arrangements.
• 12 weeks of paid parental leave.
• 401(K) with company match.
• Sick leave.
• Short- and Long-Term Disability for salary continuation.
• Health and Wellness Classes and Activities throughout the year.
• Access to Employee Engagement Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree