Conversica-posted 3 months ago
Full-time • Senior
101-250 employees

We’re looking for an experienced and passionate leader to guide Conversica’s Sports & Entertainment Vertical. In this role, you’ll shape the strategy, growth, and success of a high-potential business segment—helping sports teams, leagues, and entertainment organizations unlock more value from our AI-powered solutions. You’ll lead sales and customer success efforts across the vertical, collaborate with cross-functional teams to expand our market presence, and play a key role in defining how Conversica shows up in the sports and entertainment space. This is a strategic, high-impact position for someone who thrives on building, leading, and inspiring teams while driving measurable business results.

  • Lead the Sports & Entertainment vertical strategy, setting direction and targets aligned with company goals.
  • Partner with Sales, Customer Success, Marketing, and Product teams to execute go-to-market plans and deliver customer success.
  • Represent the vertical internally and externally—sharing customer insights, market trends, and partnership opportunities.
  • Oversee forecasting, pipeline management, and performance reporting to ensure sustainable growth.
  • Guide Account Executives and Customer Success Managers to achieve revenue and retention targets.
  • Collaborate with Marketing on campaigns, messaging, and industry events to strengthen Conversica’s brand presence.
  • Provide strategic input to Product and Engineering on vertical-specific enhancements.
  • Build and develop a high-performing team and culture focused on accountability, collaboration, and results.
  • 8+ years of experience in SaaS sales, account management, or customer success roles.
  • 5+ years of experience in the sports, entertainment, or media industries.
  • Proven ability to lead teams or cross-functional initiatives that drive revenue and customer growth.
  • Strong business acumen and executive presence, with the ability to engage senior stakeholders.
  • Demonstrated success developing and executing go-to-market strategies.
  • Excellent communication and collaboration skills across departments.
  • Experience working with professional sports organizations, leagues, or entertainment brands.
  • Background in scaling a new business line or vertical within a SaaS company (preferred).
  • Familiarity with Salesforce or other CRM tools.
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