Manager, Specialty Underwriting & Operations

Fortegra Financial • Jacksonville, FL

78d

About The Position

The Manager, Specialty Underwriting & Operations, will assist with four critical functions within the Specialty Operations team. The primary purpose of this role will be to lead the due diligence and onboarding process for new MGA opportunities and to manage the ongoing operational processes for MGA programs across the US Specialty business. This role requires a solid understanding of the MGA landscape, excellent stakeholder management skills, strong communication skills and project management skills. Work is performed in a fast-paced environment within tight time constraints. The individual must be entrepreneurially focused, have a 'roll-up your sleeves' mentality and be curious about the business.

Requirements

• Bachelor's degree and/or 10+ years related insurance experience.
• 8+ plus years insurance experience, working for an insurance carrier or insurance program/MGU/MGA.
• Commercial insurance experience is strongly preferred.
• 3+ years project management experience.
• Insurance education preferred (AU, CPCU) but not required.

Responsibilities

• Assist with onboarding of new MGU/MGA program partners.
• Act as a true business partner to Specialty Underwriters to assist with any operational aspects of their program(s).
• Practice continuous improvement on process, procedures, and documentation efforts for the Specialty team.
• Work on various operational items that arise on live and active Specialty programs.
• Lead the due diligence process for new MGA opportunities with a focus on specialty and commercial products.
• Undertake operational due diligence activities and provide recommendations for executive approval.
• Lead the onboarding and implementation of new MGA programs across all departments.
• Manage and oversee the ongoing operational processes for existing MGA programs.
• Lead the renewal due diligence process for existing MGA programs.
• Plan, prioritize and project manage due diligence and onboarding activities across multiple MGA opportunities and programs.
• Prepare and present project plans, status reports and operational reports.
• Evaluate and improve operational processes across the business.
• Consult, advise, guide and resolve issues across all functional departments.
• Communicate effectively with a wide range of internal and external stakeholders.
• Work closely with the Regulatory and Compliance team to ensure operational processes are compliant with all relevant and local regulations and operational data is available for Regulatory and Compliance reporting.
• Support the management and oversight of the MGA partner Audit program.
• Support, advise, assist, guide, and resolve problems for functional leaders.
• Effectively use and champion various internal tools, including Monday.com, Hubspot, Prevalent and Salesforce.com.

Benefits

• Full benefit package including medical, dental, life, vision.
• Company paid short/long term disability.
• 401(k).
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees