Manger - Specialty Coffee - The Sono Collection

Nordstrom • Norwalk, CT

4d

About The Position

As the manager of a unit, you’ll play many roles — you’ll be a coach, a mentor, a customer experience guru and a business driver. A day in the life… Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down You own this if you have… Knowledge about fresh beverages and quality food, with a keen interest in learning more Passion for delivering exceptional customer service Thrived in a fast-paced environment and embraced working a flexible schedule A food handler’s card where required by local and state regulations Solid communications skills and basic accounting skills Specialty Coffee only: Been there and done that for 2+ years in coffee bar management Restaurant only: Been there and done that for 2+ years in full service, upscale restaurant management

Requirements

• Knowledge about fresh beverages and quality food, with a keen interest in learning more
• Passion for delivering exceptional customer service
• Thrived in a fast-paced environment and embraced working a flexible schedule
• A food handler’s card where required by local and state regulations
• Solid communications skills and basic accounting skills
• Been there and done that for 2+ years in coffee bar management

Responsibilities

• Complete a comprehensive Manager in Training program that covers all the ins and outs of running a successful unit
• Hire, train, manage and motivate a crew of pros to consistently serve up amazing customer service
• Support the success of your unit by keeping our customers happy, implementing the store strategy, complying with company procedures and keeping productivity up and costs down

Benefits

• Medical/Vision
• Dental
• Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees