Manager Specialized Services

LIFEMOVES • Santa Clara, CA

1d • $84,299 - $126,448

About The Position

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs , LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach.
CULTURE: LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving and successful environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.
The Manager of Programming & Resources will work closely with program staff to share resources with clients, implement workshops, and execute programs that assist our clients around housing, employment, wellness, skill building, and other relevant areas. This role works closely with another Specialized Services manager and involves frequent cross-functional collaboration; and serves as a relationship builder to bridge the gap between our various programs, organizations, and the community, including local employers. The ideal candidate possesses a collaborative spirit, a data-driven mind set and has experience collecting and analyzing data. While this position collaborates with the entire agency, it primarily supports Specialists in Santa Clara County.

Requirements

• Undergraduate degree preferred.
• Demonstrated ability working with individuals and families from diverse ethnic and socioeconomic backgrounds.
• Must be computer literate; internet savvy, experienced with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent written and oral communication skills; comfortable presenting in front of groups.
• Strong organizational, detail oriented, and time management skills.
• Proven ability to work independently and effectively as part of a collaborative team.
• Display a high level of initiative and commitment towards completing duties efficiently
• An understanding of ideas and practices that promote diversity, equity and inclusion; and a commitment to ongoing professional development in this area.
• Strong understanding of workshop and project coordination and management.
• Valid California driver’s license and proof of insurance.

Responsibilities

• Develop and coordinate supportive programming in response to client needs including but not limited to housing support, employment, and benefits.
• Work with the Education & Specialized Services team and Programs staff to provide support, leadership, and training to Support Specialists.
• Facilitate Support Specialist meetings to provide programmatic updates and support.
• Collect, compile, and analyze data to track metrics related to relevant programming, and implement programmatic changes to increase effectiveness.
• Conduct monthly 1-1 meetings with each Support Specialist to coordinate programming, resources and review and collect data on referrals and services.
• Help facilitate workshops at program sites when needed.
• Cultivate new and maintain existing partnerships with community agencies and organizations around employment, housing and benefits support.
• Participate in special projects (e.g., resource dissemination, strategic planning, pilots)
• Manage support contracts outcomes
• Attend relevant trainings, conferences, meetings and implement learnings into supportive services.
• Research, develop, and implement new strategies for strategic programming in supportive services.
• Develop and update Notion resource page.
• Support Program Directors in hiring Specialists
• Perform other duties as assigned.

Benefits

• LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees