Manager - Solution Architect - Power Platform

About the position

This opportunity is part of the Global Technology Enterprise Products & Platforms (EPP) Team, focused on Operational Excellence (Domain Automation), where our vision is to 'Always be a... people led, product centric, future focused & trusted technology partner of choice'. The Manager - Solution Architect - Automation role is responsible for designing and maintaining solutions blueprints for products and working with product engineering teams to implement solution design. This includes designing, configuring and supporting implementation of innovative solutions that align with business objectives and technology strategy. This role will report to Senior Manager, Operational Excellence (Domain Automation).

Responsibilities

• Work closely with stakeholders to understand their business objectives, challenges, and requirements.
• Develop comprehensive architectural, evaluation, designs and analysis for technology solutions across multiple products that meet business requirements and integrate seamlessly with existing McDonald’s systems and platforms.
• Responsible for review of technical documentation (Solution Design Document) and acts as an escalation point of contact for automation.
• Ensure solutions are scalable, secure, and resilient, in line with industry best practices and McDonald’s standards, aiming to strike a balance between innovation and stability.
• Create and maintain architectural documentation, including high-level design and configuration documents, architecture diagrams and technical specifications.
• Communicate these effectively to stakeholders, ensuring everyone understands the rationale behind architectural choices and their implications.
• Collaborate with product leadership teams to define and evolve the technology strategy and roadmap for the technology suite.
• Identify emerging technologies and trends towards enhancing McDonald’s technology stack in the respective business area towards improving outcomes.
• Provide guidance during evaluation and selection of new technologies, platforms and vendors.
• Foster collaboration with product managers, development teams, operations, security, and business units towards ensuring alignment between architectural vision and product development efforts.
• Oversee the implementation of architectural solutions and provide hands-on technical support and troubleshooting for complex issues, ensuring timeline resolution and minimal disruption to operations.
• Lead the integration of automation platforms with enterprise systems such as ERP, CRM, and other IT infrastructure.
• Serve as a subject matter expert for automation platforms like UiPath, Automation Anywhere, Microsoft Power Platform and other relevant emerging technologies.
• Establish and enforce frameworks, policies and standards to ensure compliance with regulatory requirements and McDonald’s policies.
• Conduct regular architectural reviews and audits for adherence to architectural principles and best practices.

Requirements

• 8+ years of experience in solution architecture, with focus on large-scale, global technology environments.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Comprehensive knowledge in assigned domain area, including the latest technology trends and applicable use cases.
• Demonstrated knowledge of integration in an Enterprise-Apps or BOS environment.
• Deep understanding of Oracle & SAP cloud platforms and experience with cloud-native architecture designs.
• Knowledge of professional software engineering practices & standard processes for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Strong knowledge of database technologies and data architecture principles.
• Experience applying Product and Agile ways of working that includes best practices and lessons learned to standardize and refine processes.
• Experience in emerging technologies (robotics, GenAi, ML, IDP, NLP, etc.).
• Highly qualified working collaboratively with business partners and product teams to drive outcomes and solve complex technical challenges, across a complex, global matrixed organization setup.
• Possess effective communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Strong problem solving and innovation skills to identify, develop, and make improvements to techniques, procedures, services, or products.
• Experience applying data and reporting to present key business cases, make informed business decisions, and facilitate continuous improvement.
• Strong positive thinking skills that includes creating a safe environment to learn, challenge, accept risk taking and a willingness to be wrong.

Nice-to-haves

• Relevant industry certifications are a plus.

Benefits

• Health and welfare benefits
• 401(k) plan
• Adoption assistance program
• Educational assistance program
• Flexible ways of working
• Time off policies (including sick leave, parental leave, and vacation/PTO)
• Bonus eligibility based on individual and company performance
• Long term incentive eligibility for stock or other equity grants.