Manager Software Quality Engineering

Optimum • Town of Oyster Bay, NY

69d • $133,661 - $219,586

About The Position

Optimum is a leading provider of Mobile, Broadband (DOCSIS, Fiber) and Video services in the United States. The Product Development organization is responsible for the technology enablement and development of these technologies for our customers along with the tools used by our teams to support them. Reporting to the Director of Quality Engineering, the Manager - Software Quality Engineering, will participate as part of a highly skilled software development team to accelerate automation of our end-to-end testing capabilities that improve productivity, drive efficiency, and ensure the quality and reliability of our software products. We are looking for a passionate and engaged individual who is willing to take on the challenge of transforming software development at a Fortune 500 company and building the tools that will allow our development teams to Go Fast!

Requirements

• Bachelor’s degree in computer science or related field.
• 8+ years of test engineering experience.
• 3+ years of supervisory/management experience.
• Experience managing a team of professional software quality engineers including offshore resources.
• 5+ years of designing and working with test automation frameworks and developing automated test scripts (web, mobile & OTT) specifically object-oriented frameworks.
• Hands-on experience with Selenium, Appium, UIAutomator2, XCTest for web and mobile application automation.
• Strong understanding and practical application of the Page Object Model (POM) framework to create maintainable and reusable test scripts.
• Experience with Agile Development processes.
• Proven experience with managing the testing efforts around high traffic websites/apps including live online events.
• Excellent leadership, communication, and presentation skills both written and oral.
• Experience in leading teams to define Quality processes specifically around test automation.
• Experience interacting with senior leadership and being the voice of change for improved strategic direction.
• Proficiency in variety of programming languages (Python, Java, JavaScript, C#) with a passion for scalability, reliability, and reusable code.
• Experience with Google cloud or Amazon Web Services and their capabilities.
• Strong knowledge of software quality practices and ability to learn & adopt emerging concepts.
• Develop automated test scripts and strategies for API testing including functional, performance, contract, and integration testing.
• Experience with integrating and optimizing automation frameworks with CI/CD Pipelines (Jenkins, GitLab).

Responsibilities

• Manage a team of software quality engineers responsible for providing quality engineering services and support across Optimum product offerings.
• Work alongside and mentor quality engineers by contributing to our software development tools roadmap accelerating our development teams.
• Automate our end-to-end testing capabilities across all products including broadband, video, customer support and technician support tools to 80% automated test coverage.
• Leverage developer tools and test automation to transform our software release processes and enable the development teams to get capabilities to customers faster.
• Contribute to a structured knowledge base that allows teams to create, maintain and extend documentation for all our developer tools and processes.
• Operate in an agile software delivery methodology focused on testing new features within an iteration and providing near immediate feedback to engineers through test automation.
• Assure adherence to established quality standards for software test development, integration, performance, and reporting.
• Assist in defining test tools and processes while leveraging methodologies primarily based on automation.
• Have a 'Quality at Speed' mindset – the art of balancing the constant need of delivering new product(s) while maintaining a high level of quality.
• Contribute to and help maintain the test framework for various types of testing (functional, load/performance, security) on multiple platforms (web, iOS/Android, OTT devices, and platforms).
• Effectively communicate complex and/or difficult information to both technical and non-technical audiences.
• Work in a fast-paced, agile, dynamic environment supporting many products on varied release cycles.
• Implement tools to monitor and report on key quality metrics including defect rates, test coverage and test execution progress.
• Go-to advocate for automation in the organization.
• Continue to make Optimum a Developer Friendly Environment.

Benefits

• Competitive pay based on skills and experience.
• Starting pay rate/range at time of hire for this position is $133,661.00 - $219,586.00 / year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees