Manager Software Quality Assurance

Light & Wonder-posted 3 days ago
Full-time • Manager
Raleigh, NC
5,001-10,000 employees
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Now part of Light & Wonder, Grover Gaming brings a legacy of innovation, integrity, and game design excellence to our growing team. Known for its award-winning electronic gaming experiences and vibrant culture, Grover Gaming has built a reputation as a top workplace and a trusted name in the industry. Together, we’re expanding our impact and shaping the future of charitable gaming with even greater creativity, purpose, and reach. As a Manager of Software Quality Assurance, you'll lead a team of SQA Engineers to ensure the timely delivery of high-quality gaming products. You'll engage in hiring and mentoring your team members, collaborate with cross-functional teams, and define and execute comprehensive test strategies. Your role is crucial in ensuring seamless execution of Quality best practices and maintaining high standards in alignment with department and company goals.

  • Manage SQA roadmap, projects and team to deliver high quality games on time and within budget
  • Help develop and implement comprehensive quality initiatives aligned with the organization's business objectives
  • Build, lead, and mentor high-performing QA teams, fostering a culture of quality and continuous improvement
  • Collaborate closely with product owners, development teams, and other stakeholders to ensure quality standards and project expectations are met
  • Mentor team members to identify, assess, and mitigate quality risks throughout the software development lifecycle
  • Continuously improve QA processes and methodologies to enhance efficiency and effectiveness
  • Oversee Test Planning and Execution including creation and execution of effective test plans, test cases, and test scripts
  • Engage fully in defect management process and facilitate robust defect tracking and resolution process
  • Monitor and analyze key quality metrics to measure team performance and identify areas for improvement
  • Drive the adoption of automation tools and frameworks to optimize testing efforts
  • Stay up to date with the latest QA technologies and trends and explore opportunities for innovation
  • Provide technical guidance and support to the QA team, addressing complex technical challenges
  • Experience in leading multiple, simultaneous projects in parallel with successful results
  • Expertise in establishing testing guidelines and providing technical advice to team members regarding design and delivery of test strategies to accelerate games to market
  • Extensive Software testing and/or development experience
  • Familiarity with COTS (commercial off-the-shelf) tools such as JIRA, qTest, Confluence, Perforce/GitHub
  • Working knowledge of Testing methodologies, CI/CD, and associated technologies that facilitate robust quality assurance practices.
  • Solid understanding of the art and science of Software Quality Assurance
  • 5+ years of experience leading SQA teams in a Supervisory or Managerial capacity
  • Ability to provide clear direction and leadership to direct reports as well as other groups within LnW
  • Maintains currency in test technology developments and evolving gaming technologies
  • Ability to keep up with changing and new jurisdictional requirements to provide the review and drive for additional enhancements to test coverage
  • Ability to review requirements for testability and provide guidance to the team
  • Oversee development of test strategies, test automation frameworks, test methods, test tool selection
  • Mentor and train SQA engineers on test methods and new technologies
  • Results oriented, risk taking and extensive multi-tasking ability
  • Close vision
  • Depth perception
  • Ability to adjust focus
  • Peripheral vision
  • Ability to distinguish colors
  • Extensive time in front of LCD’s and Electronic Gaming Machine screens
  • Gaming industry experience preferred
  • Master’s degree in computer science or equivalent preferred
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