Manager, Software Engineering

PayPal • San Jose, CA

27d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: We're looking for an Engineering Manager to lead the Venmo Checkout Growth team. This team owns the critical funnel: getting users from awareness to first transaction and from first transaction to repeat usage. You'll lead the engineering behind the growth initiatives that directly drive Pay with Venmo adoption. The business context matters: Pay with Venmo processes billions in total payment volume across major e-commerce and retail partners. Growth here isn't theoretical. It's about moving real metrics that impact revenue, share of checkout, and the 90M+ Venmo user base. This role has real ownership. You'll define the technical strategy for growth engineering, run experiments at scale, and coordinate closely with marketing and partnerships teams on high-profile campaigns. You'll shape how we instrument, measure, and optimize the entire checkout growth funnel.

Requirements

• 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• 3+ years managing product engineering teams, ideally in consumer space or fintech
• Track record of shipping and scaling products to millions of users
• Strong technical background – you can review code, debug issues, and guide architectural decisions
• Experience with distributed systems and full-stack development (mobile, web, backend)
• Ability to work effectively with cross-functional partners and communicate technical concepts clearly
• Customer focus – you start with user problems, not technical solutions
• Hands-on people management skills. You've hired, developed, and retained strong engineers, and you've also managed underperformance when needed
• Strong project management skills and ability to deliver on commitments
• Comfort with ambiguity and shifting priorities. Growth work is inherently fast-moving and campaign-driven
• Experience with experimentation and data-driven product development (A/B testing, funnel analysis, growth frameworks)

Nice To Haves

• Experience with payment systems or financial products
• Experience at both startups and established companies
• Understanding of e-commerce needs and merchant tools

Responsibilities

• Directly manages software development projects (including program management) and execution through individual contributors. May also lead project teams across platforms or groups
• Implements processes to drive strong operational hygiene for all components and systems within their group
• Responsible for the delivery of projects, including quality and timeliness, that impact their domain and potentially one other
• Demonstrates strong tactical ability by managing the roadmap for a scrum team responsible for technical issues of diverse scope where analysis requires an understanding of current business or tends
• Competent at communicating technical issues with non-technical audiences
• Analyzes multiple sources of information and identifies & resolves complex technical, operational, and organizational problems relating to software development.
• Collaborates with direct team, managers in org, stakeholders such as Product Owners & PMO
• Lead a team of 8+ engineers building and scaling commerce features used by millions of people and businesses daily
• Partner with product, design, and business teams to turn ideas into shipped features that solve real customer problems
• Own technical strategy for your area – making architecture decisions that balance current needs with future growth
• Develop your engineers through regular one-on-ones, career planning, and creating opportunities for them to grow
• Maintain high engineering standards while moving fast – code reviews, testing strategies, and operational excellence
• Make informed trade-offs between competing priorities and communicate decisions clearly to stakeholders
• Foster a culture of ownership, speed, and data-driven decision-making

Benefits

• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most.
• We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager