Manager Software Engineering

Altice USA Inc.-posted about 2 months ago
Full-time • Manager
Bethpage, NY
5,001-10,000 employees
Management of Companies and Enterprises
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We are seeking a highly experienced Manager of Software Engineering to lead our talented Identity team. In this role, you will own and drive the evolution of our customer-facing identity solution, built on the Okta platform. The ideal candidate possesses a strong technical background in service-based architectures and Identity and Access Management (IAM), along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the identity technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

  • Lead effective brainstorming sessions to generate innovative ideas and solutions.
  • Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams.
  • Establish and gain acceptance for technology roadmaps aligned with product roadmaps.
  • Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities.
  • Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately.
  • Achieve objectively good negotiation results efficiently while maintaining relationships and driving decision-making.
  • Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery.
  • Thoroughly vet and refine requirements to clearly articulate their intent.
  • Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance.
  • Consistently communicate with stakeholders about expectations.
  • Build, lead, and improve a successful team of software engineers.
  • Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development.
  • Proactively build strong relationships with product, design, and business/operations counterparts within and across teams.
  • Articulate the financial benefits and costs of capabilities, incorporating this information into decision-making.
  • Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists.
  • Bachelor's Degree in Computer Science or a related field.
  • Minimum of seven years of professional software development experience, including 3+ years in a leadership role.
  • Proven, hands-on experience designing and implementing solutions using the Okta platform, including its APIs, Universal Directory, authentication policies, and lifecycle management features (e.g., Workflows, Hooks).
  • Strong architectural understanding of Customer Identity and Access Management (CIAM) systems, covering topics like user registration flows, social login, progressive profiling, and consent management.
  • Deep knowledge of modern security practices and their implementation, such as Multi-Factor Authentication (MFA), adaptive authentication, passwordless flows (e.g., WebAuthn/FIDO2), and secure session management.
  • Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards.
  • Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams.
  • Strong technical background in relevant technologies (e.g., Okta, Go, Java, cloud platforms, CI/CD).
  • Proven ability to lead and inspire engineering teams, foster collaboration, and drive results.
  • Excellent verbal and written communication skills, with the ability to tailor communication to different audiences.
  • Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges.
  • Experience managing software development projects, including scoping, planning, and execution.
  • Experience working in an Agile development environment.
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