Manager Software Engineering

Altice USA Inc.-posted about 1 month ago
$111,384 - $219,586/Yr
Full-time • Manager
Bethpage, NY
5,001-10,000 employees
Management of Companies and Enterprises
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We are seeking a highly experienced Manager of Software Engineering to lead our talented B2B team. In this role, you will own and drive the evolution of our customer-facing API integrations to enable business to business telecom products. The ideal candidate possesses a strong technical background in service-based architectures and telecom product API integrations, along with outstanding leadership skills and a passion for delivering secure and seamless software. You will be responsible for the B2B technology roadmap, collaborating with cross-functional teams to ensure the delivery of high-quality authentication and authorization services that meet the needs of our customers and business objectives.

  • Lead effective brainstorming sessions to generate innovative ideas and solutions
  • Drive multi-scrum technology feasibility, delivery, and quality in partnership with product and design teams
  • Establish and gain acceptance for technology roadmaps aligned with product roadmaps
  • Establish and gain acceptance for technical solutions, serving as a go-to expert for specific capabilities
  • Articulate technology vision, principles, and roadmaps to diverse audiences, tailoring communication appropriately
  • Effectively and respectfully drive technical team interactions, persuasively influencing architecture, software design, implementation, and incident recovery
  • Thoroughly vet and refine requirements to clearly articulate their intent
  • Proven, hands-on experience designing and implementing solutions using Unified Communications as a Service (UCaaS) products such as Zoom, RingCentral, etc
  • Strong architectural understanding of API integration between systems
  • Experience in at least one modern programming language (e.g., Java, Go, Python, Node.js) and a strong grasp of how to integrate identity services into custom applications and APIs using SDKs and web standards
  • Experience owning the operational health of a critical, 24/7 service, including defining monitoring and service-level objectives (SLOs), managing incident response, and serving as an escalation point in partnership with SRE or Operations teams
  • Establish clear cost and time commitments to stakeholders, ensuring they are met with assistance
  • Consistently communicate with stakeholders about expectations
  • Build, lead, and improve a successful team of software engineers
  • Feedback and Development: Provide candid and empathetic feedback across all levels, fostering a culture of growth and development
  • Adhere to regulatory and corporate policy obligations, ensuring compliance without relying on other technologists
  • Bachelor's Degree in Computer Science or a related field.
  • Minimum of seven years of professional software development experience, including 3+ years in a leadership role.
  • Strong technical background in relevant technologies (e.g., Go, Java, cloud platforms, CI/CD).
  • Proven ability to lead and inspire engineering teams, foster collaboration, and drive results.
  • Excellent verbal and written communication skills, with the ability to tailor communication to different audiences
  • Strong analytical and problem-solving skills, with a focus on finding creative solutions to complex challenges.
  • Experience managing software development projects, including scoping, planning, and execution.
  • Experience working in an Agile development environment.
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